Travel + Leisure Co.
Guest Services Associate/ Front Desk Agent. Seasonal: Part-Time. WorldMark Big B
Travel + Leisure Co., Big Bear Lake, California, United States, 92315
Guest Services Associate / Front Desk Agent (Seasonal, Part-Time)
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. Our dedicated associates help the company achieve its mission to put the world on vacation. How You’ll Shine
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. Responsibilities
Bring smiles to guests from around the world by providing warm welcomes. Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions. Process cash and credit card transactions strictly following established procedures. Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities. Complete all check‑out procedures and verify that the correct charges and credits are reflected in guest folios. Reserve and confirm reservations for individuals and/or groups. Provide guests with room rate quotes. Respond to guest inquiries and concerns as quickly and completely as possible. What You’ll Bring
Professional appearance and a positive, can‑do attitude. Excellent communication skills with the ability to read, write, and understand English. Ability to solve problems with minimal supervision. Basic math skills and knowledge of proper cash handling procedures. Ability to multitask and work in a fast‑paced environment. Strong attention to detail and organization skills. Basic computer and office skills. Benefits
Medical, dental, and vision coverage Flexible spending accounts Life and accident coverage Disability insurance Paid time off, parental leave, and holidays (depending on position) Wish day paid time to volunteer 401(k) with employer match (subject to eligibility) Legal and identity theft protection Voluntary income protection benefits Wellness program (availability subject to provider) Employee Assistance Program Compensation
The hourly rate for this role is $18.00. About Travel + Leisure Co.
Hospitality is at the heart of all we do. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We are an equal‑opportunity employer. If you require any reasonable accommodation, please email MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. Our dedicated associates help the company achieve its mission to put the world on vacation. How You’ll Shine
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. Responsibilities
Bring smiles to guests from around the world by providing warm welcomes. Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions. Process cash and credit card transactions strictly following established procedures. Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities. Complete all check‑out procedures and verify that the correct charges and credits are reflected in guest folios. Reserve and confirm reservations for individuals and/or groups. Provide guests with room rate quotes. Respond to guest inquiries and concerns as quickly and completely as possible. What You’ll Bring
Professional appearance and a positive, can‑do attitude. Excellent communication skills with the ability to read, write, and understand English. Ability to solve problems with minimal supervision. Basic math skills and knowledge of proper cash handling procedures. Ability to multitask and work in a fast‑paced environment. Strong attention to detail and organization skills. Basic computer and office skills. Benefits
Medical, dental, and vision coverage Flexible spending accounts Life and accident coverage Disability insurance Paid time off, parental leave, and holidays (depending on position) Wish day paid time to volunteer 401(k) with employer match (subject to eligibility) Legal and identity theft protection Voluntary income protection benefits Wellness program (availability subject to provider) Employee Assistance Program Compensation
The hourly rate for this role is $18.00. About Travel + Leisure Co.
Hospitality is at the heart of all we do. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We are an equal‑opportunity employer. If you require any reasonable accommodation, please email MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
#J-18808-Ljbffr