United Airlines
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Description Job overview and responsibilities
The role of a Scrum master is a pivotal role in guiding Agile teams to deliver high-quality, business-critical products. Your responsibilities will include facilitating Agile ceremonies, identifying and removing impediments, and coaching both the team and stakeholders on Agile principles and practices. You will be instrumental in cultivating a culture of continuous improvement, empowering teams, and fostering seamless cross-functional collaboration.
Agile Facilitation:
Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives
Impediment Removal:
Identify, track, and eliminate blockers to team progress through problem-solving and escalation
Partner with leadership and functional groups to resolve dependencies and constraints
Team Coaching:
Coach team members and product managers on Agile principles, practices, and frameworks
Foster a culture of accountability, transparency, and continuous learning with the team
Organize and conduct training sessions to enhance team members’ skills in Agile methodologies
Delivery Oversight:
Ensure teams are delivering work in alignment with sprint goals and release timelines
Use Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement
Support the team and stakeholders in adapting to changes in project scope or direction
Stakeholder Communication:
Act as a bridge between product managers, developers, QA, and stakeholders
Provide clear and consistent updates on team progress, risks, and delivery commitments
Agile Maturity & Continuous Improvement:
Promote and support the adoption of Agile best practices across teams and departments
Lead retrospectives and drive actionable outcomes that enhance team efficiency and morale
Qualifications What’s needed to succeed (Minimum Qualifications):
Bachelor's degree
Business Administration, Computer Science, Engineering or related field
4+ years in technology development roles (BA, Release management etc.)
Strong understanding of Scrum, Kanban, and other Agile frameworks
Experience working with Agile project management tools such as Jira, Confluence, or Azure DevOps
Excellent communication, facilitation, and conflict resolution skills
Ability to lead by example, demonstrating strong servant leadership and a focus on team empowerment
Experience working in a collaborative, cross-functional Agile environment, with a strong focus on delivering value
Ability to manage and resolve conflict effectively, keeping the team focused on achieving sprint goals
Strong organizational skills and ability to manage multiple teams or projects concurrently
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree
Agile certifications such as Certified ScrumMaster (CSM), or SAFe Agilist (SA) highly desirable
Experience as a scrum master, agile coach, or in a similar role within an Agile environment
Experience in an environment involving DevOps, CI/CD pipelines, or cloud-based application delivery
Familiarity with Agile frameworks
Exposure to Agile transformations and change management
Background in software development or technical project delivery is a plus
The base pay range for this role is $109,820.00 to $142,936.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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Description Job overview and responsibilities
The role of a Scrum master is a pivotal role in guiding Agile teams to deliver high-quality, business-critical products. Your responsibilities will include facilitating Agile ceremonies, identifying and removing impediments, and coaching both the team and stakeholders on Agile principles and practices. You will be instrumental in cultivating a culture of continuous improvement, empowering teams, and fostering seamless cross-functional collaboration.
Agile Facilitation:
Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives
Impediment Removal:
Identify, track, and eliminate blockers to team progress through problem-solving and escalation
Partner with leadership and functional groups to resolve dependencies and constraints
Team Coaching:
Coach team members and product managers on Agile principles, practices, and frameworks
Foster a culture of accountability, transparency, and continuous learning with the team
Organize and conduct training sessions to enhance team members’ skills in Agile methodologies
Delivery Oversight:
Ensure teams are delivering work in alignment with sprint goals and release timelines
Use Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement
Support the team and stakeholders in adapting to changes in project scope or direction
Stakeholder Communication:
Act as a bridge between product managers, developers, QA, and stakeholders
Provide clear and consistent updates on team progress, risks, and delivery commitments
Agile Maturity & Continuous Improvement:
Promote and support the adoption of Agile best practices across teams and departments
Lead retrospectives and drive actionable outcomes that enhance team efficiency and morale
Qualifications What’s needed to succeed (Minimum Qualifications):
Bachelor's degree
Business Administration, Computer Science, Engineering or related field
4+ years in technology development roles (BA, Release management etc.)
Strong understanding of Scrum, Kanban, and other Agile frameworks
Experience working with Agile project management tools such as Jira, Confluence, or Azure DevOps
Excellent communication, facilitation, and conflict resolution skills
Ability to lead by example, demonstrating strong servant leadership and a focus on team empowerment
Experience working in a collaborative, cross-functional Agile environment, with a strong focus on delivering value
Ability to manage and resolve conflict effectively, keeping the team focused on achieving sprint goals
Strong organizational skills and ability to manage multiple teams or projects concurrently
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree
Agile certifications such as Certified ScrumMaster (CSM), or SAFe Agilist (SA) highly desirable
Experience as a scrum master, agile coach, or in a similar role within an Agile environment
Experience in an environment involving DevOps, CI/CD pipelines, or cloud-based application delivery
Familiarity with Agile frameworks
Exposure to Agile transformations and change management
Background in software development or technical project delivery is a plus
The base pay range for this role is $109,820.00 to $142,936.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
#J-18808-Ljbffr