Coforge
Get AI-powered advice on this job and more exclusive features.
This range is provided by Coforge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$16.00/hr - $16.00/hr Job Title : level 1 IT helpdesk associate Experience : 1-2 years Skills : software, hardware and basic network troubleshooting Location : Charleston, WV We at Coforge are hiring service desk technician with the following skillset: Provide Level 1 and 2 support to the client. Identify issues and escalate issues when necessary. Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat. Escalate user issues to appropriate resources when necessary. Perform software, hardware and basic network troubleshooting. Clearly document user issues and troubleshooting steps. Maintain technical documentation. Perform other duties as assigned. Seniority level
Associate Employment type
Full-time Job Function
Customer Service Industries
Consumer Services Referrals increase your chances of interviewing at Coforge by 2x
#J-18808-Ljbffr
$16.00/hr - $16.00/hr Job Title : level 1 IT helpdesk associate Experience : 1-2 years Skills : software, hardware and basic network troubleshooting Location : Charleston, WV We at Coforge are hiring service desk technician with the following skillset: Provide Level 1 and 2 support to the client. Identify issues and escalate issues when necessary. Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat. Escalate user issues to appropriate resources when necessary. Perform software, hardware and basic network troubleshooting. Clearly document user issues and troubleshooting steps. Maintain technical documentation. Perform other duties as assigned. Seniority level
Associate Employment type
Full-time Job Function
Customer Service Industries
Consumer Services Referrals increase your chances of interviewing at Coforge by 2x
#J-18808-Ljbffr