Logo
Witt/Kieffer

Branch Supervisor

Witt/Kieffer, Pensacola, Florida, United States, 32573

Save Job

Champions First Credit Union, the Champion's Choice, is seeking an ambitious team player who will be a champion for our members and play a leading role in maximizing their financial well‐being.

Are you looking for a fulfilling career with a forward‑thinking, collaborative team where you are not only leading the charge but being coached to reach your full potential? Ready to join our winning team? Apply online today!

General pelo Responsible for assisting the VP of Operations in the overall management of the activities of an assigned Credit Union branch. Strives to maximize member financial well‑being by meeting or exceeding production and service expectations either personally or through effective coaching ofաճառ employees. Responsible for overseeing the administration and development of assigned branch. Assists with the implementation and coordination of appropriate policies, procedures, and training to ensure efficient and effective branch operations. Supervises business performance and promotes optimal and cost‑effective operations. Ensures that members are promptly and professionally served. Supervises and appraises direct reports, including tellers, member service specialists and financial service representatives. Ensures that branch o_operations are in accordance with established policies, procedures, and legal requirements.

Essential Functions

Direct all branch operations for assigned branch, which include planning,гін recommending, and implementing programs and policies and providing general administrative direction.

Maintain a highly motivated, well‑trained staff through consistent coaching and professional development efforts as directed by the organization’s standards.

Assist in managing the day‑to‑day operation of assigned branch and establish procedures to effectively leverage team member knowledge, skills, and abilities in achieving production goals.

Ensure service outputs are representative of the organization’s established standards and values.

Support branch operations by working in the capacity of financial services representative assisting members with all aspects of member service.

Ensure adequate equipment, supplies and working space are available for the respective staff/departments.

Ensure that the VP of Operations is kept fully informed on the conditions and operations of the branch, and of important factors influencing them.

Maintain regular contact with other supervisors, providing support, input, feedback, and guidance concerning their daily operations.

Monitor branch activity, including, but not limited to loan volume, new accounts, teller transaction volume and coach team to organizational performance metrics.

Develop, implement, and maintain operationalovirations to maximize efficiency and quality of work, and to provide consistent quality service to members.

Directly oversee staff making recommendations based on performance as to possible promotions, transfers, or terminations.

Evaluate the job performance of direct reports to ensure quality of work and service to members. This involves periodically completing a formal performance evaluation and discipline documentation.

Establish and maintain effective employee relations.

Hold monthly staff meetings to discuss outcomes, successes, areas needing improvement, changes in procedures, new developments, or services and to present general information.

Approve member exceptions and authorize service fee refunds to members when deemed necessary.

Ensure that branch always has proper availability of daily cash, money orders, and other payment instruments.

May assist in the investigation of tellerети losses and institute corrective flow of work.

Manage and recommend the purchase of equipment and supplies.

Adhere to the credit union’s disaster recovery plan for the branch and ensure all staff members are trained on disaster recovery procedures. Ensure that the branch’s disaster recovery and robbery kits are properly maintained.

Oversee periodic branch security audit and compliance training.

Must comply with all federal and state regulations pertainingرك to OFAC, BSA and FACTA and be responsible for ensuring all staff members follow all guidelines set forth by the federal government through management.

Ensure all scheduled and surprise periodic audits are conducted on teller drawers, vault, and other teller instruments.

Responsible for record retention to develop and produce audit work TREE for the entire branch. Will also generate required and requested reports and provide to internal auditing and/or management when scheduled or requested.

Provide lending support for loans processed in call center.

Additional Functions

Assist the credit union management in maintaining all financial, statistical, and accounting records for assigned branches.

Work with auditors and examiners reviewing the financial accounts of the branch.

Administer various programs as assigned by the vice president of operations.

Utilize underwriting authority, if applicable, to manage flow of loan applications to ensure a timely turn‑around rate.

May occasionally be required to drive a company vehicle for business purposes. Valid driver’s license and clean driving record required.

Position游戲 disliked Specifications eel

Professional, well‑developed interpersonal skills are essential for communicating information to staff();

Work requires extensive knowledge of all credit union policies and procedures. Experience in supervising staff is preferred. At least two years of credit union or other financial institution related experience with increasing levels of responsibility required. Knowledge of consumer and indirect loan policy, accounting, management techniques, and human resource techniques required. High school education plus a minimum of two years post‑high school education or equivalent work experience is required for this position.

Intermediate mathematical skills are required (calculations and concepts involving decimals, percentages, fractions, etc.).

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, printers, filing cabinets, and fax machines. Additionally, this job will be required上线 operate a vault, ATM for balancing process, cash counter, cash advance machine and coin machine.

This position requires manual dexterity, the ability to lift files and open filing cabinets and vault doors. Should be able to lift full boxes of work and be able to move full coin bags from the Fed and coin machine. This position requires bending, stooping, or standing as necessary.

EEO Statement Champions First Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves Lay, compensation and training.

Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Full‑Time/Part‑Time: Full‑Time

Salary Range: $52,574 - $57,000

Benefits: Medical, dental, vision, life insurance, tuition reimbursement program, 401(k), profit sharing program.

Position: Branch SupervisorNumber of Openings: 1

Exempt/Non‑Exempt: Exempt

Req Number: BAN‑26‑00002

Location: North Thomasville Rd.

About the Organization Thank you for your interest in a position at Champions First Credit Union. Working at Champions First Credit Union is people helping people. If you share in our commitment to quality service, Champions First Credit Union provides numerous opportunities to grow, take on new responsibilities, and be a part of a positive work environment. "Maximizing our members' financial well‑being" is what we do every day. As a secure, non‑profit financial cooperative, our true value comes from returning proceeds back to our member‑owners in the form of competitive products and services. We offer a customer‑service experience that puts its members first, builds stronger relationships and results in a financial partner our members can trust. As a committed partner in our communities, we help improve lives through financial contributions to charitable initiatives.

This position is currently accepting applications.

#J-18808-Ljbffr