Claratel Behavioral Health
3110 Clifton Springs Rd, Decatur, GA 30034, USA
Job Description
Posted Monday, January 12, 2026 at 5:00 AM About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400();
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier.ย future for all. Front Desk Manager
Location: Claratel Behavioral Health/ Clifton Springs Mental Health Center Hours: Monday – Friday, 8:00am- -placeholderpm Claratel Behavioral Health is seeking a dedicated and॥ experienced Office Manager to oversee the front office operations. This role is essential to ensuring smooth daily operations, excellent customer service, accurate data collection, and strong financial performance. Key Responsibilities
imhe Lead and manage all front office operations to ensure efficiency and a positive client experience Monitor and analyze financial and operational reports to guide department performance Maintain quality assurance processes to reduce billing errors and denials Hire, train, supervise, and coach front office staff Oversee insurance verification, client espan, and demographical accuracy to support billing and authorization processes Ensure accurate client flow withinremarkthe EHR to minimize corrections and rework Demonstrate strong knowledge of HIPAA regulations and ensure compliance at all times Support the agency’s mission, vision, and values through adherence to policiesOv, compliance, and customer service standards Qualifications
Bachelor’s degree in a related field
and
two years of supervisory experience in a healthcare setting,
OR
six years of professional experience with at least two years in a supervisory role,
OR
a combination of education and experience Strong organizational, analytical, and problem-solving skills Excellent communication skills, both written and verbal Working knowledge of Medicaid, Medicare, and Commercial Payers Demonstrated leadership ability with a focus on training and staff development Exceptional customer service and interpersonal skills Additional Requirements
Successful completion of an FBI Criminal History Record Check Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA Pre-employment drug screening and successful completion of a criminal history background check is required. Claratel Behavioral Healthparticipates in E-Verify (Company ID: 226305) Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities mother Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
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Posted Monday, January 12, 2026 at 5:00 AM About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400();
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier.ย future for all. Front Desk Manager
Location: Claratel Behavioral Health/ Clifton Springs Mental Health Center Hours: Monday – Friday, 8:00am- -placeholderpm Claratel Behavioral Health is seeking a dedicated and॥ experienced Office Manager to oversee the front office operations. This role is essential to ensuring smooth daily operations, excellent customer service, accurate data collection, and strong financial performance. Key Responsibilities
imhe Lead and manage all front office operations to ensure efficiency and a positive client experience Monitor and analyze financial and operational reports to guide department performance Maintain quality assurance processes to reduce billing errors and denials Hire, train, supervise, and coach front office staff Oversee insurance verification, client espan, and demographical accuracy to support billing and authorization processes Ensure accurate client flow withinremarkthe EHR to minimize corrections and rework Demonstrate strong knowledge of HIPAA regulations and ensure compliance at all times Support the agency’s mission, vision, and values through adherence to policiesOv, compliance, and customer service standards Qualifications
Bachelor’s degree in a related field
and
two years of supervisory experience in a healthcare setting,
OR
six years of professional experience with at least two years in a supervisory role,
OR
a combination of education and experience Strong organizational, analytical, and problem-solving skills Excellent communication skills, both written and verbal Working knowledge of Medicaid, Medicare, and Commercial Payers Demonstrated leadership ability with a focus on training and staff development Exceptional customer service and interpersonal skills Additional Requirements
Successful completion of an FBI Criminal History Record Check Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA Pre-employment drug screening and successful completion of a criminal history background check is required. Claratel Behavioral Healthparticipates in E-Verify (Company ID: 226305) Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities mother Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
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