IT Help Desk Specialist – First-Line Support

A prominent educational institution is seeking a Temporary IT Service Desk Technician to provide first-line support for technical issues involving PCs and network devices. Responsibilities include troubleshooting hardware and software, documenting all requests, and supporting users through various communication channels. Ideal candidates will have experience in technical support and possess strong analytical and customer service skills. This is a full-time position offering competitive hourly pay and opportunities for benefits. #J-18808-Ljbffr