Hilton Worldwide, Inc.
Communications Operator - Signia by Hilton at La Cantera Resort & Spa
Hilton Worldwide, Inc., San Antonio, Texas, United States, 78208
Communications Operator – Signia by Hilton at La Cantera Resort & Spa
(Job Number: HOT0C85C)
Work Locations Signia by Hilton La Cantera Resort & Spa 16641 La Cantera Parkway San Antonio 78256
Signia by Hilton at La Cantera Resort & Spa is seeking a courteous and detail‑oriented
Communications Operator
to serve as a key point of contact for our guests and internal teams. This role is essential in delivering seamless communication and exceptional service throughout the resort.
What will I be doing?
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
Provide information and demonstrate knowledge of all hotel facilities and services
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e‑mail, etc.
What are we looking for?
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Schedule Full‑time
Job Guest Services, Operations, and Front Office
#J-18808-Ljbffr
Work Locations Signia by Hilton La Cantera Resort & Spa 16641 La Cantera Parkway San Antonio 78256
Signia by Hilton at La Cantera Resort & Spa is seeking a courteous and detail‑oriented
Communications Operator
to serve as a key point of contact for our guests and internal teams. This role is essential in delivering seamless communication and exceptional service throughout the resort.
What will I be doing?
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
Provide information and demonstrate knowledge of all hotel facilities and services
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e‑mail, etc.
What are we looking for?
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Schedule Full‑time
Job Guest Services, Operations, and Front Office
#J-18808-Ljbffr