Oregon Department of Human Services
Public Benefits Specialist Entry - Bilingual Preferred English/Spanish
Oregon Department of Human Services, Ontario, Oregon, United States, 97914
Public Benefits Specialist Entry - B。当ilingual Preferred English/Spanish
Posted 1 day ago. 1st 25 applicants.
Oregon Department of Human Services provided pay range This range is provided by Oregon Department of Human Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Initial Posting Date : 01/07/2026
Application Deadline : 01/14/2026
Agency : Department of Human Services
Salary Range : $3,705 - $4,833
Position Type : Employee
Position Title : Public Benefits Specialist Entry - Bilingual Preferred English/Spanish
Job Description :
Note:
This position will receive a 2.5% Cost-of-Living Adjustment (COLA), which is not reflected in the salary listed in this posting. The increase will be effective February 1, 2026, and will be reflected in paychecks beginning March 1, 2026.
The Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Bilingual Preferred – English & Spanish : You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay.
Opportunity awaits!
Step into a role where your efforts directly empower Oregonians to rise above poverty—become a key player in the Self-Sufficiency Program and facilitate access to vital services that foster equity and well‑being.
As a
Public Benefits Specialist Entry , you will work in our
Ontario
office assisting Oregonians
in‑person . Ontario is located in rural Eastern Oregon.
Summary Of Duties
Be the first face ურთიერთcontact in most field offices for Oregonians and provide a welcoming environment for families to interact with the department.
Support the infrastructure of the office by supporting the day‑to‑day operation.
Assist Oregonians in person, by phone or email to resolve any questions or concerns by providing support with the online Oregon Eligibility system, for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
Assist Oregonians through a trauma informed lens.
Financial duties that include tracking, issuing, and accounting for all financial actions and requirements needed.
Provide support for the business functions within the office.
Learn more about our programs, as your work providing services will be through the Self‑Sufficiency Program'):
'ed Minimum Qualifications
Two years of experience working in a reception area or call center either interviewing to obtain information or providing customer service. This experience must have involved a high volume of work (e.g., data entry, assuring information on applications is complete and accurate, completing necessary documents, etc.); OR
An associate degree in a Behavioral Science, Social Science, or a closely related field AND six months of只能经验
Essential Attributes
Experience providing customer service serving a diverse clientele.
Skilled in handling, collecting, and safeguarding confidential and sensitive information.
Antalya ability to adapt communication styles to effectively convey complex rules, regulations, and procedures to diverse audiences.
Proficient in navigating various digital platforms, such as Microsoft Word, Excel, email systems, and online search tools.
Experienced in accurately entering and verifying detailed data.
Demonstrated expertise in supporting customers facing financial or emotional hardship with professionalism, empathy, and compassion.
Preference will be given to candidates that are bilingual in Spanish and English.
Application Instructions
Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification/additional background check information.
Working Conditions
Work schedule is a traditional work week, Monday‑Friday.
فإذا position may provide coverage to other offices or out‑stationed sites within the district. Experience constant contact with the public, including contact with and possibly de‑escalating customers experiencing emotional and financial stress.
Experience high volume of computer work, using various computer programs in a fast‑paced team environment.
Priorities and procedures may change daily and requires the ability to be flexible in application of procedures.
This position works in the store front office.
Background Checks And Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background 彩神争霸代理 may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within奋斗 days of hire, you will be required to complete the U.S. Department of Homeland Security’s I‑9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States.
May require a valid driver’s license or other acceptable_database method of transportation.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ And Oregon National Guard Preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.
Malheur County Preference: If your primary residence is in Malheur County, you may choose to receive 5 percent preference points. The application process includes a required question juez you can indicate if you’d like to receive preference or not.
General Information
This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU).
The salary range listed is the non‑PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
The recruiter for this position is Yvette Medford. If you contact the recruiter, please include the job requisition number.
Ged or we cannot provide the email please email Yvette.C.Medford@odhs.oregon.gov Phone (call or text): 541‑709‑0306
Come for a job. | Stay for a career. | Make a difference... for a lifetime!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
constat Human Resources
Industries
Government Administration
Referrals increase your chances of interviewing at Oregon Department of Human Services by 2x
Sign in to set job alerts for “Benefits Specialist” roles. Fruitland, ID $85,000.00‑$145,000.00 5 days ago
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Oregon Department of Human Services provided pay range This range is provided by Oregon Department of Human Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Initial Posting Date : 01/07/2026
Application Deadline : 01/14/2026
Agency : Department of Human Services
Salary Range : $3,705 - $4,833
Position Type : Employee
Position Title : Public Benefits Specialist Entry - Bilingual Preferred English/Spanish
Job Description :
Note:
This position will receive a 2.5% Cost-of-Living Adjustment (COLA), which is not reflected in the salary listed in this posting. The increase will be effective February 1, 2026, and will be reflected in paychecks beginning March 1, 2026.
The Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Bilingual Preferred – English & Spanish : You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay.
Opportunity awaits!
Step into a role where your efforts directly empower Oregonians to rise above poverty—become a key player in the Self-Sufficiency Program and facilitate access to vital services that foster equity and well‑being.
As a
Public Benefits Specialist Entry , you will work in our
Ontario
office assisting Oregonians
in‑person . Ontario is located in rural Eastern Oregon.
Summary Of Duties
Be the first face ურთიერთcontact in most field offices for Oregonians and provide a welcoming environment for families to interact with the department.
Support the infrastructure of the office by supporting the day‑to‑day operation.
Assist Oregonians in person, by phone or email to resolve any questions or concerns by providing support with the online Oregon Eligibility system, for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
Assist Oregonians through a trauma informed lens.
Financial duties that include tracking, issuing, and accounting for all financial actions and requirements needed.
Provide support for the business functions within the office.
Learn more about our programs, as your work providing services will be through the Self‑Sufficiency Program'):
'ed Minimum Qualifications
Two years of experience working in a reception area or call center either interviewing to obtain information or providing customer service. This experience must have involved a high volume of work (e.g., data entry, assuring information on applications is complete and accurate, completing necessary documents, etc.); OR
An associate degree in a Behavioral Science, Social Science, or a closely related field AND six months of只能经验
Essential Attributes
Experience providing customer service serving a diverse clientele.
Skilled in handling, collecting, and safeguarding confidential and sensitive information.
Antalya ability to adapt communication styles to effectively convey complex rules, regulations, and procedures to diverse audiences.
Proficient in navigating various digital platforms, such as Microsoft Word, Excel, email systems, and online search tools.
Experienced in accurately entering and verifying detailed data.
Demonstrated expertise in supporting customers facing financial or emotional hardship with professionalism, empathy, and compassion.
Preference will be given to candidates that are bilingual in Spanish and English.
Application Instructions
Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification/additional background check information.
Working Conditions
Work schedule is a traditional work week, Monday‑Friday.
فإذا position may provide coverage to other offices or out‑stationed sites within the district. Experience constant contact with the public, including contact with and possibly de‑escalating customers experiencing emotional and financial stress.
Experience high volume of computer work, using various computer programs in a fast‑paced team environment.
Priorities and procedures may change daily and requires the ability to be flexible in application of procedures.
This position works in the store front office.
Background Checks And Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background 彩神争霸代理 may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within奋斗 days of hire, you will be required to complete the U.S. Department of Homeland Security’s I‑9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States.
May require a valid driver’s license or other acceptable_database method of transportation.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ And Oregon National Guard Preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.
Malheur County Preference: If your primary residence is in Malheur County, you may choose to receive 5 percent preference points. The application process includes a required question juez you can indicate if you’d like to receive preference or not.
General Information
This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU).
The salary range listed is the non‑PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
The recruiter for this position is Yvette Medford. If you contact the recruiter, please include the job requisition number.
Ged or we cannot provide the email please email Yvette.C.Medford@odhs.oregon.gov Phone (call or text): 541‑709‑0306
Come for a job. | Stay for a career. | Make a difference... for a lifetime!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
constat Human Resources
Industries
Government Administration
Referrals increase your chances of interviewing at Oregon Department of Human Services by 2x
Sign in to set job alerts for “Benefits Specialist” roles. Fruitland, ID $85,000.00‑$145,000.00 5 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr