Checker

Summary The Checker is first and foremost responsible for guest relations and satisfaction. He/She will perform all checking and other front-end courtesy duties, including but not limited to spill clean-up, general housekeeping and other duties as assigned by management.

Key Responsibilities

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest

Scan all items, beginning with the bottom of the basket

Properly ID customers per company policy when purchasing alcohol and/or tobacco products

Help guests find items when necessary

Follow daily work schedule as assigned by management

Encourage guest participation in satisfaction survey

Encourage guest participation in rewards program

Encourage guest participation in promotional programs when applicable (e.g. Monopoly Game, Rewards Promotions, etc.)

Follow dress code in accordance with team member handbook

Follow attendance and tardiness guidelines in accordance with team member handbook

Perform sacker duties, when necessary

Replace sack supply as necessary

Perform occasional stocker duties as assigned by management

Perform other duties as requested or required by management

Key Requirements

Must maintain Alcohol Seller/Server Certification

Ability to work at a fast-paced but efficient and controlled manner

Ability to perform all physical aspects of checker/sacker/stocker duties including but not limited to bending, lifting, walking, squatting, climbing and at times running

Ability to operate all checking equipment, keep accurate records, count money and make change

Ability to lift to a height of 4 feet, items weighing up to 40 lbs. on a regular basis

Ability to place items weighing up to 80 lbs. in floor board and trunk space of vehicles

Ability to accept supervisory coaching related to performance, work habits and attitude

Ability to function as a team member and get along with others

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