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Links at Perry Cabin

HOA Administrative Assistant

Links at Perry Cabin, Naples, Florida, United States, 33939

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Esplanade Golf and CC 8918 Torre Vista Naples, FL 34119, USA

We are seeking a friendly, patient, and service-oriented

Administrative Assistant

to join our

HOA

team at

Esplanade Golf & Country Club of Naples . This position is the face of the community and the first point of contact for residents. The ideal candidate is upbeat, organized, and enjoys helping others, especially those who may need extra guidance with technology. They also demonstrate sound judgment, professionalism, and the ability to enforce policies.

Key Responsibilities Greet and assist members in person, by phone, and via email in a courteous and professional manner.

Support residents with resale and rental applications, ACC applications, and use of the community gate access app.

Provide patient, step-by-step assistance to members who may be unfamiliar with technology.

Issue member ID cards and apply RFID stickers to resident vehicles.

Attend appeals committee meetings and accurately record meeting minutes.

Create, post, and distribute board meeting agendas in accordance with established procedures.

Manage the community speeding violation system, including creating reports and issuing speeding violation notices.

Set up and manage Zoom meetings for board and committee meetings, including meeting links and basic technical support.

Create, upload, and manage board meeting video recordings on Vimeo for posting to the community website.

Maintain accurate records and organize documents as needed.

Assist the Community Association Manager with daily administrative tasks.

Help maintain a welcoming, efficient front office environment.

Qualifications Strong customer service skills and a positive attitude.

Excellent verbal and written communication skills.

Ability to remain patient and supportive with residents of all tech-comfort levels.

Proficiency in Outlook, Teams, Microsoft Word, Excel and Adobe.

Strong organizational skills and attention to detail.

Ability to work well in a shared office space and follow direction from the Community Association Manager.

Physical Demands This position is based in an office environment and requires prolonged periods of sitting, with occasional standing and walking.

Routine use of a computer and standard office equipment is required.

The work environment is a shared office setting with a noise level that is generally moderate and may occasionally be loud.

Work Schedule and Perks

Monday through Friday, 9:00 AM to 5:00 PM.

Employee lunch provided on-site.

Employee discounts at the community café, restaurant, and spa.

Collaborative, supportive work environment.

Comprehensive benefits package available, including health, dental, disability, 401(k), and optional supplemental benefits such as accident and hospital indemnity plans.

If you enjoy helping people, thrive in a service-based role, and want to be part of a welcoming community environment, we encourage you to apply.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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