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Comprehensive Treatment Centers

Office Assistant- Outpatient OTP

Comprehensive Treatment Centers, Escondido, California, United States, 92025

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Office Assistant – Outpatient OTP Apply to the Office Assistant- Outpatient OTP role at Comprehensive Treatment Centers.

Role Overview Outpatient Opioid Treatment Program (OTP) – Administrative Assistant (Part‑time).

Hours:

Monday – Friday, 5:20 AM – 1:50 PM; Saturdays, 6:50 AM – 10:50 AM. Location:

Escondido, California.

Benefits

Semi‑Annual Bonus Program

Medical, Dental, and Vision insurance

Competitive 401(k) plan

Paid vacation and sick time

Early morning hours offering a great work/life balance

Opportunity for growth second to none in the industry

Our Team Escondido Comprehensive Treatment Center (CTC), located in Escondido, CA, is part of Acadia Healthcare’s Comprehensive Treatment Centers, the leading provider of medication‑assisted treatment in the nation. Our mission is to provide full‑circle care that includes a blend of therapies and the use of safe and effective medications.

Job Responsibilities

Establish, maintain and retrieve general files for the clinic or department.

Manage and coordinate administrative programs or office activities.

Use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents.

Answer telephones, take messages or transfer calls.

Schedule appointments and update calendars.

Assist in arranging staff meetings, handle incoming/outgoing mail and faxes, prepare memos, invoices, or other reports.

Maintain databases and filing systems, whether electronic or paper.

Perform basic bookkeeping as needed.

May work with patients to secure billing information, reconcile billing reports, and verify insurance.

Perform duties using specific knowledge of medical terminology and clinic procedures.

Compensation $25.00 – $27.00 per hour (California)

Education, Skills & Qualifications

High School Diploma or GED equivalent is required.

2+ years of experience in medical billing and coding required. Experience in mental health or addiction treatment clinics would be a strong advantage.

Knowledge of administrative processes and systems, such as word processing and spreadsheet software, managing files, and patient records.

Knowledgeable in handling insurance claims, including Medicare, Medicaid, and private insurers, and dealing with issues such as claim denials and appeals.

Precision in coding and entering patient data is key to preventing errors in billing and ensuring proper reimbursement.

Ability to resolve billing issues, including identifying and addressing coding errors, disputed claims, and underpayments.

Ability to communicate effectively with patients, providers, and insurance companies to clarify billing issues or discrepancies, both verbally and in writing.

Understanding of HIPAA regulations to ensure that patient information is handled securely and confidentially; high discretion with confidential information.

Ability to handle multiple tasks, keep track of numerous patient records, and meet deadlines.

Ideal Skills & Traits

Patient Advocacy: Compassionate and able to advocate on behalf of patients to ensure they receive appropriate coverage and care.

Familiarity with MAT Protocols and Guidelines: Understanding medication‑assisted treatment billing.

Technology Savvy: Proficiency in using electronic health records (EHR) systems and other healthcare technologies.

Work Environment: Comfortable working in an opioid treatment program (OTP) recovery environment.

Job Details Seniority level:

Entry level Employment type:

Part‑time Job function:

Administrative Industry:

Mental Health Care

EEO Statement We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.

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