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Sheppard Pratt Health System

Service Coordinator, Crisis Residential - Towson, MD (M-F 9am-5pm)

Sheppard Pratt Health System, Towson, Maryland, United States, 21286

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Service Coordinator, Crisis Residential - Towson, MD (M-F 9am-5pm) Job Category : Direct Care

Requisition Number : SERVI010836

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Posted: January 12, 2026

Full-Time

Hourly Range: $20.34 USD to $20.34 USD

Rate: $20.34 USD per hour

Locations Showing 1 location

Hospital - Towson Towson, MD 21204, USA

Description Crisis Residential Program services provide short-term intensive, round-the-clock, personalized support to help stabilize someone having a mental health crisis so they can avoid hospitalization. Our teams collaborate with providers who are already involved in an individual’s treatment and works to link clients to other services offered by Sheppard Pratt or other community providers.

What to expect.

This is a direct care opportunity to support not just the mental health of your clients, but also their overall independence and well-being. You will

assess and monitor

client needs, develop

service plans , connect clients to

community services and resources , and

advocate for your clients

as necessary. [Pay rate: $19.75].

Additional responsibilities will include:

Assisting clients through

program enrollment and orientation .

Coordinating

client medical appointments, transportation, housing, money management, etc.

Developing and assisting with client

medication management plan .

Obtaining and

maintaining entitlements

for clients.

Maintaining accurate and complete documentation.

Developing and

coordinating transitions plans and program discharge

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

Comprehensive medical, dental and vision benefits for benefit eligible positions

403b retirement match

Generous paid-time-off for benefit eligible positions

Complimentary Employee Assistance Program (EAP)

Pay for this position is a flat rate of $20.34/hr.

What we need from you.

One of the following combinations of education and experience:

A high school diploma or GED and 2 years of related experience.

A bachelor’s degree and 1 year of related experience.

The willingness to obtain additional certificates and trainings as required.

A driver’s license with 3‑points or less and access to an insured vehicle.

Must have availability to work, days, nights, weekends, and holidays depending upon need of the program.

WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

Qualifications Education Preferred Bachelors or better.

Experience Preferred Experience in mental health and in case management preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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