Jago Consultants
About the role
As a Vehicle Technician, you will be reporting to the Workshop Controller and be responsible for carrying out maintenance and repair of a variety of vehicles in line with the repair process, meeting customer expectations, whilst ensuring commercial and operational requirements are considered at all times and meeting very high industry and brand standards.
Responsibilities
Review the customer’s requirements provided by the Service Advisors/Executive, ensuring sufficient information is provided to complete the repair
Ascertain parts required to resolve the customer issue and order as required
Ascertain labour operation times for the workshop repair, to support the Service Advisor/Executive in providing an estimate to the customer
Carry out the repair in accordance with the workshop manual
Write up job cards in a clear and concise manner
Carry out a Vehicle Analysis Log (VAL) on every vehicle
Liaise with all relevant staff to achieve efficiency in both time and material usage
To record and clock all time spent as per the warranty process
Conduct road tests and be responsible for personal quality control
Protect the customers property by using protective covers at all times
Keep updated with and work within the Insurance Code of Business guidelines for the sale of Approved Warranty and Assistance
Keep technical and job knowledge up to date by participating in educational opportunities, reading manufacturers’ publications etc.
Deliver an agreed level of service KPI’s to include productivity, efficiency and utilisation
Take ownership for personal development needs in anticipation of Business requirement
Complete the Bronze Qualification standard within 1 year of start date
Benefits For the role of Vehicle Technician, the hours of work are 8.00am to 5.00pm and one in four Saturdays 8.00am to BUFFERdigital 1.00pm.
There is a basic salary on offer of up to £32‑38,000 per annum, depending on experience, with a productivity bonus OTE of £60,000 plus.
You will also receive a fantastic benefits package, including:
25 days’ holiday per year plus bank holidays
Option of a VW group vehicle at preferential leasing rates
Private Medical Insurance
Life Insurance
Staff preferential rates
Employee Discounts Programme
Employee Assistance Programme
#J-18808-Ljbffr
Responsibilities
Review the customer’s requirements provided by the Service Advisors/Executive, ensuring sufficient information is provided to complete the repair
Ascertain parts required to resolve the customer issue and order as required
Ascertain labour operation times for the workshop repair, to support the Service Advisor/Executive in providing an estimate to the customer
Carry out the repair in accordance with the workshop manual
Write up job cards in a clear and concise manner
Carry out a Vehicle Analysis Log (VAL) on every vehicle
Liaise with all relevant staff to achieve efficiency in both time and material usage
To record and clock all time spent as per the warranty process
Conduct road tests and be responsible for personal quality control
Protect the customers property by using protective covers at all times
Keep updated with and work within the Insurance Code of Business guidelines for the sale of Approved Warranty and Assistance
Keep technical and job knowledge up to date by participating in educational opportunities, reading manufacturers’ publications etc.
Deliver an agreed level of service KPI’s to include productivity, efficiency and utilisation
Take ownership for personal development needs in anticipation of Business requirement
Complete the Bronze Qualification standard within 1 year of start date
Benefits For the role of Vehicle Technician, the hours of work are 8.00am to 5.00pm and one in four Saturdays 8.00am to BUFFERdigital 1.00pm.
There is a basic salary on offer of up to £32‑38,000 per annum, depending on experience, with a productivity bonus OTE of £60,000 plus.
You will also receive a fantastic benefits package, including:
25 days’ holiday per year plus bank holidays
Option of a VW group vehicle at preferential leasing rates
Private Medical Insurance
Life Insurance
Staff preferential rates
Employee Discounts Programme
Employee Assistance Programme
#J-18808-Ljbffr