Auburn University
Graduate Assistant - Ticket Operations & Sales
Auburn University, Opelika, Alabama, us, 36803
Graduate Assistant - Ticket Operations & Sales
Please see Special Instructions for more details.
To apply for this position, please submit a cover letter, resume and the names of at least three professional references. Review of applications will begin immediately, and the position will remain open until filled.
Auburn University Athletics, a member of the Southeast Conference, invites applications for one Ticket Operations & Sales Graduate Assistant position to begin Fall of 2026. This position supports Ticket Office operations and game-day execution.
Essential Functions
Becoming proficient in Paciolan ticketing system including building, selling, managing inventory, online sales, promotions, communications and working with other departments such as marketing and communications to sell and promote assigned sport.
Utilization of Salesforce CRM and our partnerships with FEVO, VetTix, and SeatGeek to ensure our tickets are distributed in many different ways.
Provide excellent customer service to our fans, donors, students, and outside entities.
Responsible for working each home football event.
Assist in day‑to‑day operations of the ticket office including inbound phone calls, answering emails, overseeing Ticket Office training, and assist supervising selected basketball, gymnastics, baseball and softball events.
Training student staff, equipment setup, and testing for game days.
Will gain experience with our outbound sales team in strategy, implementation, and execution of sales practices. Making outbound calls for new, returning, and group sales for various sports.
Minimum Qualifications
Bachelor’s degree in Business, Marketing, Advertising, Sports Management or related field.
Acceptance into graduate school at Auburn University is required before candidate can officially be offered the position. Position requires a two‑year commitment. Applicants selected for the position must then apply for and be accepted into the Auburn University graduate school. Position includes graduate school tuition waiver and monthly stipend.
To be on assistantship, a graduate student must be in a degree‑seeking program allowing tuition waiver (College of Education and MBA program not available), be registered for at least one course during each academic term of the assistantship, satisfy the minimum load specifications of the individual departments and be making satisfactory progress toward the degree.
Candidate must possess excellent organizational and communication skills, and a willingness to work nights and weekend hours.
Preferred Qualifications
Knowledge of Paciolan ticket system.
Experience working in collegiate or professional sports.
Pay Rate $1,235.05 monthly.
Work Hours 20 hours per week.
Location Auburn, Alabama.
Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit our
website
to learn more.
Posting Date 01/08/2026
Special Instructions to Applicants Required fields are indicated with an asterisk (*).
* Please select how you first became aware of this opportunity.
LinkedIn
AcademicKeys
The Chronicle of Higher Education
DiversityJobs
HigherEdJobs
HERC (Higher Education Recruitment Consortium)
Indeed
RecruitMilitary
The Tuskegee News
Professional organization or journal
Veterans Assistance Services
Disability Assistance Services
State Employment Service
Social Media
AU Job Bulletin
Notified by an Auburn employee
College or university Career Services
I went to the AU Employment Website directly (www.auemployment.com)
Other
* Are you currently an enrolled Graduate Student at Auburn University or will be during the semester of assistantship?
Yes
No
* Do you have a Bachelor's degree in Business, Marketing, Advertising, Sport Management or a related field?
Yes
No
* Student Participation in Auburn University Section 127 Educational Benefit Plan and Associated Taxable Benefit Implications: By answering yes below, I acknowledge my understanding that being a Graduate Assistant (GRADA) enrolls me in the Auburn University Section 127 Educational Benefit Plan (26 U.S. Code § 127) (Plan). As such, if my assistantship work activities are aligned with my overall education program of study (as defined in the Essential Functions within the posting), I will not be responsible for the taxation and withholding requirements for the value of tuition fellowship benefits received exceeding the Internal Revenue Service defined threshold -- currently $5,250 per calendar year. However, should my assistantship work activities NOT be aligned with my overall educational program of study (as defined in the Essential Functions within the posting), I will be responsible for the taxation and withholding requirements for the value of tuition fellowship benefits exceeding the Internal Revenue Service defined threshold -- currently $5,250 per calendar year.
Yes
No
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To apply for this position, please submit a cover letter, resume and the names of at least three professional references. Review of applications will begin immediately, and the position will remain open until filled.
Auburn University Athletics, a member of the Southeast Conference, invites applications for one Ticket Operations & Sales Graduate Assistant position to begin Fall of 2026. This position supports Ticket Office operations and game-day execution.
Essential Functions
Becoming proficient in Paciolan ticketing system including building, selling, managing inventory, online sales, promotions, communications and working with other departments such as marketing and communications to sell and promote assigned sport.
Utilization of Salesforce CRM and our partnerships with FEVO, VetTix, and SeatGeek to ensure our tickets are distributed in many different ways.
Provide excellent customer service to our fans, donors, students, and outside entities.
Responsible for working each home football event.
Assist in day‑to‑day operations of the ticket office including inbound phone calls, answering emails, overseeing Ticket Office training, and assist supervising selected basketball, gymnastics, baseball and softball events.
Training student staff, equipment setup, and testing for game days.
Will gain experience with our outbound sales team in strategy, implementation, and execution of sales practices. Making outbound calls for new, returning, and group sales for various sports.
Minimum Qualifications
Bachelor’s degree in Business, Marketing, Advertising, Sports Management or related field.
Acceptance into graduate school at Auburn University is required before candidate can officially be offered the position. Position requires a two‑year commitment. Applicants selected for the position must then apply for and be accepted into the Auburn University graduate school. Position includes graduate school tuition waiver and monthly stipend.
To be on assistantship, a graduate student must be in a degree‑seeking program allowing tuition waiver (College of Education and MBA program not available), be registered for at least one course during each academic term of the assistantship, satisfy the minimum load specifications of the individual departments and be making satisfactory progress toward the degree.
Candidate must possess excellent organizational and communication skills, and a willingness to work nights and weekend hours.
Preferred Qualifications
Knowledge of Paciolan ticket system.
Experience working in collegiate or professional sports.
Pay Rate $1,235.05 monthly.
Work Hours 20 hours per week.
Location Auburn, Alabama.
Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit our
website
to learn more.
Posting Date 01/08/2026
Special Instructions to Applicants Required fields are indicated with an asterisk (*).
* Please select how you first became aware of this opportunity.
AcademicKeys
The Chronicle of Higher Education
DiversityJobs
HigherEdJobs
HERC (Higher Education Recruitment Consortium)
Indeed
RecruitMilitary
The Tuskegee News
Professional organization or journal
Veterans Assistance Services
Disability Assistance Services
State Employment Service
Social Media
AU Job Bulletin
Notified by an Auburn employee
College or university Career Services
I went to the AU Employment Website directly (www.auemployment.com)
Other
* Are you currently an enrolled Graduate Student at Auburn University or will be during the semester of assistantship?
Yes
No
* Do you have a Bachelor's degree in Business, Marketing, Advertising, Sport Management or a related field?
Yes
No
* Student Participation in Auburn University Section 127 Educational Benefit Plan and Associated Taxable Benefit Implications: By answering yes below, I acknowledge my understanding that being a Graduate Assistant (GRADA) enrolls me in the Auburn University Section 127 Educational Benefit Plan (26 U.S. Code § 127) (Plan). As such, if my assistantship work activities are aligned with my overall education program of study (as defined in the Essential Functions within the posting), I will not be responsible for the taxation and withholding requirements for the value of tuition fellowship benefits received exceeding the Internal Revenue Service defined threshold -- currently $5,250 per calendar year. However, should my assistantship work activities NOT be aligned with my overall educational program of study (as defined in the Essential Functions within the posting), I will be responsible for the taxation and withholding requirements for the value of tuition fellowship benefits exceeding the Internal Revenue Service defined threshold -- currently $5,250 per calendar year.
Yes
No
To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at .
Any data not saved will be lost.
Click 'OK' to keep your session active.
#J-18808-Ljbffr