Ulta Beauty
Overview
The Skin Therapist (ST) engages guests in the prestige sales department, consulting on skincare needs to recommend products and services. The ST delivers quality, professional skincare services emphasizing the guest’s total look, representing the image, products, and culture of Ulta Beauty’s skincare brands and the Skin Room/Pod/Bar. The role supports the Experience Manager (EM) with performance, people, and process focus.
General Summary & Scope The ST is required to hold a valid license in Esthetics or Cosmetology, provide exceptional guest service, and learn and communicate product knowledge. The ST is responsible for service quality, retail sales, in‑store events, and compliance with operating procedures.
Principal Duties & Responsibilities Performance
Perform services in the Skin Room/Pod/Bar, including facials, waxing, ear piercing (where applicable), and makeup applications; perform face fit express facials from a mobile station.
Meet or exceed sales goals for skin services and skincare products and contribute to store retail and service sales, guest loyalty, omni‑channel, and retail shrink goals.
Ensure each guest receives exceptional service by greeting, engaging, personalizing, recommending and demonstrating appropriate products, samples, and services.
Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance the guest experience.
Book guests’ appointments for initial services, return services, and events.
Stay informed on industry trends, products, and services, and be knowledgeable about ingredient benefits.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment supporting teammates, peers, and guests.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Build and maintain an active clientele portfolio for the Skin Room/Pod/Bar.
Serve all guests, including walk‑ins, timely and efficiently.
Establish professional peer and brand partner relationships to collaboratively deliver on sales and service goals.
Share benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Regularly participate in ongoing training to enable continuous professional development and drive sales performance.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Follow all safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines.
Adhere to Ulta Beauty and Skin Room/Pod/Bar dress code and brand assets.
Follow established service protocols for a consistent guest experience.
Adhere to tester standards for the Skin Room/Pod/Bar and Prestige department.
Communicate supply needs to the Experience Manager in a timely manner.
Maintain store operational standards, including cleanliness of the Skin Room/Pod/Bar, sales floor, restrooms, cash wrap, backroom, break area, and any other assigned area.
Protect company assets by following loss prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
Job Qualifications Education
High school diploma preferred.
Cosmetology or esthetics license where required by state law.
Experience
Previous relevant work experience preferred.
Skills
Proficiency with latest salon techniques for facials, skin analysis, skincare machines, waxing, and makeup applications.
Proficiency with use of equipment needed to perform technical work.
Ability to demonstrate, recommend, and sell skin and makeup products.
Ability to build and maintain strong customer relationships and clientele.
Ability to work independently and as part of a team.
Strong communication and interpersonal skills.
Special Position Requirements
Work a flexible schedule, including days, evenings, weekends, and holidays.
Attend brand‑sponsored trainings and corporate trainings and meetings.
Working Conditions
Continuous mobility during shift.
Frequent bending, pulling, pushing, reaching, and twisting.
Continuous lifting or moving up to 10 lbs.
Continuous coordination and manipulation of objects.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
The pay range for this position is the higher of $18.00 - $22.00 / Hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
About Ulta Beauty At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skincare, hair care products, and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full‑service salon in every store featuring hair, skin, brow, and make‑up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
#J-18808-Ljbffr
General Summary & Scope The ST is required to hold a valid license in Esthetics or Cosmetology, provide exceptional guest service, and learn and communicate product knowledge. The ST is responsible for service quality, retail sales, in‑store events, and compliance with operating procedures.
Principal Duties & Responsibilities Performance
Perform services in the Skin Room/Pod/Bar, including facials, waxing, ear piercing (where applicable), and makeup applications; perform face fit express facials from a mobile station.
Meet or exceed sales goals for skin services and skincare products and contribute to store retail and service sales, guest loyalty, omni‑channel, and retail shrink goals.
Ensure each guest receives exceptional service by greeting, engaging, personalizing, recommending and demonstrating appropriate products, samples, and services.
Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance the guest experience.
Book guests’ appointments for initial services, return services, and events.
Stay informed on industry trends, products, and services, and be knowledgeable about ingredient benefits.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment supporting teammates, peers, and guests.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Build and maintain an active clientele portfolio for the Skin Room/Pod/Bar.
Serve all guests, including walk‑ins, timely and efficiently.
Establish professional peer and brand partner relationships to collaboratively deliver on sales and service goals.
Share benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Regularly participate in ongoing training to enable continuous professional development and drive sales performance.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Follow all safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines.
Adhere to Ulta Beauty and Skin Room/Pod/Bar dress code and brand assets.
Follow established service protocols for a consistent guest experience.
Adhere to tester standards for the Skin Room/Pod/Bar and Prestige department.
Communicate supply needs to the Experience Manager in a timely manner.
Maintain store operational standards, including cleanliness of the Skin Room/Pod/Bar, sales floor, restrooms, cash wrap, backroom, break area, and any other assigned area.
Protect company assets by following loss prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
Job Qualifications Education
High school diploma preferred.
Cosmetology or esthetics license where required by state law.
Experience
Previous relevant work experience preferred.
Skills
Proficiency with latest salon techniques for facials, skin analysis, skincare machines, waxing, and makeup applications.
Proficiency with use of equipment needed to perform technical work.
Ability to demonstrate, recommend, and sell skin and makeup products.
Ability to build and maintain strong customer relationships and clientele.
Ability to work independently and as part of a team.
Strong communication and interpersonal skills.
Special Position Requirements
Work a flexible schedule, including days, evenings, weekends, and holidays.
Attend brand‑sponsored trainings and corporate trainings and meetings.
Working Conditions
Continuous mobility during shift.
Frequent bending, pulling, pushing, reaching, and twisting.
Continuous lifting or moving up to 10 lbs.
Continuous coordination and manipulation of objects.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
The pay range for this position is the higher of $18.00 - $22.00 / Hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
About Ulta Beauty At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skincare, hair care products, and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full‑service salon in every store featuring hair, skin, brow, and make‑up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
#J-18808-Ljbffr