Plug Power
Field Service Technician- Walmart- Gordonsville, VA
Plug Power, Gordonsville, Virginia, United States, 22942
Field Service Technician - Walmart - Gordonsville, VA
Position Summary:
The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel cells at a specific location, reporting breakdown events, ordering parts, and maintaining fuel cells. The role presents a great amount of exposure to customer personnel and electric lift truck operators and thus requires a person with excellent technical skills as well as strong communication, interpersonal and motivational skills.
Status:
Non-Exempt (hourly) |
Department:
Field Service
Core Duties and Responsibilities
Maintenance and service of fuel cells at customer sites.
Perform diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
Perform specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
Provide on‑call and emergency support service to customers as required.
Purchase tools, equipment, and parts for customer service and support as required.
Troubleshoot and maintain high‑pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high‑pressure gas and fueling systems.
Maintain ongoing communication with customer personnel, hydrogen suppliers, and aftermarket support of fuel cells.
Provide regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
Complete administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site and system documentation.
Exhibit and enforce safety procedures in the field or customer sites.
Travel as required for business needs; expected to drive safely and adhere to all traffic laws.
Represent Plug Power in a professional manner at all times and in all interactions.
Perform other duties as assigned.
Education and Experience
Minimum high school diploma or equivalent with technical electrical coursework.
Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
Formal training and education may also be considered in lieu of direct experience.
Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
Must be able to lift 50 pounds on a regular basis unassisted.
Knowledge of lift truck operation and applications is highly preferred.
General mechanical aptitude is required.
Computer and software systems skills as applicable to the position, including but not limited to Word, PowerPoint, Excel, and Outlook.
Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels.
Excellent verbal and written communication skills.
Creativity in solving technical problems.
Ability to work independently.
Uncompromising dedication to quality.
Exceptional time‑management skills with the ability to handle multiple tasks.
Punctual and reliable.
Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug Power.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Industrial Machinery Manufacturing
Pay Rate $24.50 - $28.50 per hour
Benefits
Base salary is determined on a number of factors, including but not limited to education, experience, skills, and geography.
Pay range may not include local geographic pay variations; any applicable differential will be discussed during the interview process.
Health, dental and vision insurance eligibility starting from the first day of hire.
401(k) with 5% company match.
Bonus eligibility.
Paid time off including vacation, personal, floating holidays, sick and volunteer time off.
Paid holidays.
Lifestyle reimbursement program.
Education assistance.
Global access to mental health support and counseling professionals.
Employee assistance program.
Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel cells at a specific location, reporting breakdown events, ordering parts, and maintaining fuel cells. The role presents a great amount of exposure to customer personnel and electric lift truck operators and thus requires a person with excellent technical skills as well as strong communication, interpersonal and motivational skills.
Status:
Non-Exempt (hourly) |
Department:
Field Service
Core Duties and Responsibilities
Maintenance and service of fuel cells at customer sites.
Perform diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
Perform specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
Provide on‑call and emergency support service to customers as required.
Purchase tools, equipment, and parts for customer service and support as required.
Troubleshoot and maintain high‑pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high‑pressure gas and fueling systems.
Maintain ongoing communication with customer personnel, hydrogen suppliers, and aftermarket support of fuel cells.
Provide regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
Complete administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site and system documentation.
Exhibit and enforce safety procedures in the field or customer sites.
Travel as required for business needs; expected to drive safely and adhere to all traffic laws.
Represent Plug Power in a professional manner at all times and in all interactions.
Perform other duties as assigned.
Education and Experience
Minimum high school diploma or equivalent with technical electrical coursework.
Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
Formal training and education may also be considered in lieu of direct experience.
Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
Must be able to lift 50 pounds on a regular basis unassisted.
Knowledge of lift truck operation and applications is highly preferred.
General mechanical aptitude is required.
Computer and software systems skills as applicable to the position, including but not limited to Word, PowerPoint, Excel, and Outlook.
Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels.
Excellent verbal and written communication skills.
Creativity in solving technical problems.
Ability to work independently.
Uncompromising dedication to quality.
Exceptional time‑management skills with the ability to handle multiple tasks.
Punctual and reliable.
Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug Power.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Industrial Machinery Manufacturing
Pay Rate $24.50 - $28.50 per hour
Benefits
Base salary is determined on a number of factors, including but not limited to education, experience, skills, and geography.
Pay range may not include local geographic pay variations; any applicable differential will be discussed during the interview process.
Health, dental and vision insurance eligibility starting from the first day of hire.
401(k) with 5% company match.
Bonus eligibility.
Paid time off including vacation, personal, floating holidays, sick and volunteer time off.
Paid holidays.
Lifestyle reimbursement program.
Education assistance.
Global access to mental health support and counseling professionals.
Employee assistance program.
Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#J-18808-Ljbffr