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CVS Health

Operations Manager

CVS Health, Merrillville, Indiana, us, 46411

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Operations Manager – CVS Health Join CVS Health’s team as an Operations Manager, driving store execution, performance, and consumer loyalty at CVS/pharmacy.

Position Summary As part of the Store Management team, the Operations Manager supports the Store Manager in leading and strategically operating a CVS/pharmacy store. The role maintains an engaged, productive store team through strong leadership, initiative, and leading by example.

Responsibilities

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Essential Functions

Lead others and work effectively with store crews

Supervise, assign, and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with action plans for operational and service improvement

Assist customers with questions, problems, and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill.

Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

Experience as a retail manager or supervisor.

Education High School Diploma or Equivalent Preferred but not required.

Hours, Type & Pay Anticipated weekly hours: 20 Time type: Part‑time Pay range: $20.00 - $34.00 per hour

Benefits

Affordable medical plan options, 401(k) plan (including matching company contributions), and employee stock purchase plan.

No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application window closes on: 03/12/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Location: Merrillville, IN

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