Greystar Worldwide, LLC
Resident Services Coordinator - Diega
Greystar Worldwide, LLC, San Diego, California, United States, 92189
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with officesuración through North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants, and property staff by utilizing in‑depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
JOB DESCRIPTION Property Type:
Stabilized
Unit Count:
617
Relax
Schedule:
Tuesday‑Saturday; Weekend Availability required 9am‑6pm *subject to change depending on business needs.
Requirements:
1‑2 years of customer service experience required.
Housing Discount:
This position is eligible for 40 % housing discount. *Subject to change.
Coordinates all resident functions and activities including orienting ресурс to the property, assisting with utility set‑up, and delivering packages and package‑claim reminders.
Develops and publishes a property newsletter, which includes planned events, resident services, and advertisements.
Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests; prepares incident reports in accordance with company standards.
Schedules activity center or clubhouse rentals, maintains the contract, and collects applicable fees; ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts residents to determine satisfaction with completed work; prepares weekly maintenance reports to verify resident requests are being completed.
Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need repair.
Physical Demands
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, перспечат, and crawl in confined areas.
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance.
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.
The pay range for this position is $19.00 - $21.00/hour. (San Diego, CA)
Additional Compensation :
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar‑managed communities is available subject to discount and*object availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 Steve thereafter).
401(k) with company match up to 6 % of pay after 6 months of service.
Paid Parental Leave and lifetime fertility benefit reimbursement up to $10 000 (includes adoption or surrogacy).,{
}
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
#J-18808-Ljbffr
JOB DESCRIPTION SUMMARY The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants, and property staff by utilizing in‑depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
JOB DESCRIPTION Property Type:
Stabilized
Unit Count:
617
Relax
Schedule:
Tuesday‑Saturday; Weekend Availability required 9am‑6pm *subject to change depending on business needs.
Requirements:
1‑2 years of customer service experience required.
Housing Discount:
This position is eligible for 40 % housing discount. *Subject to change.
Coordinates all resident functions and activities including orienting ресурс to the property, assisting with utility set‑up, and delivering packages and package‑claim reminders.
Develops and publishes a property newsletter, which includes planned events, resident services, and advertisements.
Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests; prepares incident reports in accordance with company standards.
Schedules activity center or clubhouse rentals, maintains the contract, and collects applicable fees; ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts residents to determine satisfaction with completed work; prepares weekly maintenance reports to verify resident requests are being completed.
Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need repair.
Physical Demands
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, перспечат, and crawl in confined areas.
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance.
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.
The pay range for this position is $19.00 - $21.00/hour. (San Diego, CA)
Additional Compensation :
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar‑managed communities is available subject to discount and*object availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 Steve thereafter).
401(k) with company match up to 6 % of pay after 6 months of service.
Paid Parental Leave and lifetime fertility benefit reimbursement up to $10 000 (includes adoption or surrogacy).,{
}
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
#J-18808-Ljbffr