HJB Travels
Remote Travel Specialist at HJB Travels (USA, Massachusetts)
Job Description As a Remote Travel Specialist, you'll guide clients through everyります stage of their journey, ensuring a seamless, stress‑free experience by handling travel arrangements, answering questions and resolving challenges with professionalism and care.
Key Responsibilities
Respond to client inquiries via email, phone and messaging in a timely and professional manner.
Support clients with booking modifications, cancellations and special travel requests.
Provide accurate, up‑to‑date information regarding destinations, travel documentation and agency processes.
Follow up with clients to confirm plans and gather post‑trip feedback cones
Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
Remote flexibility – work from anywhere with hours that fit your lifestyle.
Exclusive travel perks and access to industry‑only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
Excellent written and verbal communication skills.
Background in customer service, ideally within travel, tourism or hospitality.
High attention to detail, strong organizational habits and a proactive mindset.
Tech‑savvy and able to learn new systems and booking tools quickly.
A genuine enthusiasm for travel and helping others create memorable experiences.
Seniority Level Not applicable
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Travel Arrangements
#J-18808-Ljbffr
Job Description As a Remote Travel Specialist, you'll guide clients through everyります stage of their journey, ensuring a seamless, stress‑free experience by handling travel arrangements, answering questions and resolving challenges with professionalism and care.
Key Responsibilities
Respond to client inquiries via email, phone and messaging in a timely and professional manner.
Support clients with booking modifications, cancellations and special travel requests.
Provide accurate, up‑to‑date information regarding destinations, travel documentation and agency processes.
Follow up with clients to confirm plans and gather post‑trip feedback cones
Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
Remote flexibility – work from anywhere with hours that fit your lifestyle.
Exclusive travel perks and access to industry‑only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
Excellent written and verbal communication skills.
Background in customer service, ideally within travel, tourism or hospitality.
High attention to detail, strong organizational habits and a proactive mindset.
Tech‑savvy and able to learn new systems and booking tools quickly.
A genuine enthusiasm for travel and helping others create memorable experiences.
Seniority Level Not applicable
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Travel Arrangements
#J-18808-Ljbffr