JPMorganChase
Data & Marketing Systems Senior Associate
JPMorganChase, Newark, Delaware, United States, 19711
Data & Marketing Systems Senior Associate
As a Data & Marketing Systems Senior Associate on the Performance Marketing Operations and Transformation team, you will execute and optimize data-driven targeting strategies, manage campaign analytics, and work closely with Marketing, Sales, Technology, and Product teams. Your hands‑on approach will help establish best practices, drive standardization, and support a culture of analytics-driven marketing.
Job Responsibilities
Execute and optimize data management strategies for marketing campaigns
Analyze and leverage data from multiple systems of record to refine customer targeting and improve performance metrics
Develop and maintain reusable marketing data outputs and documentation
Manage day‑to‑day execution, monitoring, and quality of data projects for audience targeting
Collaborate with product and technology teams to gather requirements and support omni‑channel initiatives
Build and maintain strong working relationships with project leads, stakeholders, and subject matter experts
Support business leadership in defining project objectives and planning deliverables
Ensure compliance with data governance and privacy standards
Provide hands‑on support for campaign analytics and reporting
Identify opportunities for process improvement and automation
Mentor junior analysts and share best practices
Required Qualifications, Capabilities And Skills
Bachelor’s degree in Data Science, Statistics, Information Systems, or related field
3+ years of experience in data analytics or customer segmentation
Proficiency in SQL, Python, Excel, Tableau, Adobe, etc.
Ability to translate business requirements into technical specifications and communicate with non‑technical partners
Strong knowledge of digital marketing principles
Team player with ability to build strong cross‑business relationships
Excellent written and verbal communication skills
Experience managing multiple projects and priorities
Preferred Qualifications, Capabilities And Skills
Experience in marketing operations or MarTech platforms
Familiarity with project management and agile tools such as Excel, PowerPoint, JIRA, and Confluence
Experience with customer data platforms (CDP) or marketing automation tools (Salesforce, Segment, SAS, Adobe, Microsoft, etc.)
Experience working with marketing technology agencies or digital agencies
Solutions‑oriented mindset and ability to work under tight deadlines
Strong relationship development and negotiating skills
Additional Information
Opportunity to work on high‑impact marketing initiatives
Exposure to advanced marketing technology and analytics platforms
Collaborative, fast‑paced team environment
Professional development and growth opportunities
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting‑edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religiouspoor practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Eligible individuals may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity. We also provide a range of benefits and programs to meet employee needs, such as comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
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Job Responsibilities
Execute and optimize data management strategies for marketing campaigns
Analyze and leverage data from multiple systems of record to refine customer targeting and improve performance metrics
Develop and maintain reusable marketing data outputs and documentation
Manage day‑to‑day execution, monitoring, and quality of data projects for audience targeting
Collaborate with product and technology teams to gather requirements and support omni‑channel initiatives
Build and maintain strong working relationships with project leads, stakeholders, and subject matter experts
Support business leadership in defining project objectives and planning deliverables
Ensure compliance with data governance and privacy standards
Provide hands‑on support for campaign analytics and reporting
Identify opportunities for process improvement and automation
Mentor junior analysts and share best practices
Required Qualifications, Capabilities And Skills
Bachelor’s degree in Data Science, Statistics, Information Systems, or related field
3+ years of experience in data analytics or customer segmentation
Proficiency in SQL, Python, Excel, Tableau, Adobe, etc.
Ability to translate business requirements into technical specifications and communicate with non‑technical partners
Strong knowledge of digital marketing principles
Team player with ability to build strong cross‑business relationships
Excellent written and verbal communication skills
Experience managing multiple projects and priorities
Preferred Qualifications, Capabilities And Skills
Experience in marketing operations or MarTech platforms
Familiarity with project management and agile tools such as Excel, PowerPoint, JIRA, and Confluence
Experience with customer data platforms (CDP) or marketing automation tools (Salesforce, Segment, SAS, Adobe, Microsoft, etc.)
Experience working with marketing technology agencies or digital agencies
Solutions‑oriented mindset and ability to work under tight deadlines
Strong relationship development and negotiating skills
Additional Information
Opportunity to work on high‑impact marketing initiatives
Exposure to advanced marketing technology and analytics platforms
Collaborative, fast‑paced team environment
Professional development and growth opportunities
About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting‑edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religiouspoor practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Eligible individuals may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity. We also provide a range of benefits and programs to meet employee needs, such as comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
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