Vortex Doors
Vortex Doors, America's highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician. Candidates must have at least 3+ years of door industry experience.
Key Responsibilities
Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and conduct routine repair of door‑related issues such as broken springs, hinges, locks, and electrical components.
Install and configure door hardware, including locks, handles, closers, low‑voltage, and access control systems.
Ensure all installed doors meet safety and building code regulations and standards.
Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
Maintain accurate records of service visits, repairs, and installations; provide reports as required.
Diagnose, identify, and resolve technical issues with doors efficiently and communicate cost‑effective solutions to customers.
Perform quality checks on installations and repairs to meet the company’s quality standards.
Great Reasons to Work at Vortex
Industry‑best training in a state‑of‑the‑art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
Career growth opportunities with multiple levels of advancement.
Additional training in manual‑operated doors, dock equipment, and industry certifications.
Training on hollow metal door frame and hardware.
Strong safety culture.
Positive work environment.
Recognitions and rewards.
Comprehensive pay, health benefits, 401(k) match, 8 paid holidays, vacation/sick program.
Company‑provided uniform, tools, and annual boot allowance.
Use of company‑provided vehicle for customer visits.
Requirements
High school diploma or equivalent.
3+ years’ experience in commercial door service industry.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Proficiency in performing mathematical calculations and measuring accurately for installations.
Knowledge of safety regulations and adherence to safety protocols.
Excellent mechanical and technical skills.
Physically able to lift 50 lbs. or more; continuously lift, bend, climb ladders up to 20 ft., work on knees for extended periods, and operate power tools.
Interpersonal skills to relate to customers and solve issues.
Excellent communication and collaboration skills in fast‑paced environments.
Strong problem‑solving and troubleshooting abilities.
Ability to convey information quickly and persuade customers when needed.
Attention to detail and commitment to quality workmanship.
Reliable and self‑motivated.
Computer proficiency.
Work Conditions
Full‑time shifts between 7:00 AM and 5:30 PM, Monday through Friday, with required overtime and on‑call hours.
Continuous on‑going training provided.
Fast‑paced, results‑oriented environment.
Must drive a company vehicle and possess a valid driver’s license.
Must pass drug test, background check, and motor vehicle check.
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Key Responsibilities
Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and conduct routine repair of door‑related issues such as broken springs, hinges, locks, and electrical components.
Install and configure door hardware, including locks, handles, closers, low‑voltage, and access control systems.
Ensure all installed doors meet safety and building code regulations and standards.
Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
Maintain accurate records of service visits, repairs, and installations; provide reports as required.
Diagnose, identify, and resolve technical issues with doors efficiently and communicate cost‑effective solutions to customers.
Perform quality checks on installations and repairs to meet the company’s quality standards.
Great Reasons to Work at Vortex
Industry‑best training in a state‑of‑the‑art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
Career growth opportunities with multiple levels of advancement.
Additional training in manual‑operated doors, dock equipment, and industry certifications.
Training on hollow metal door frame and hardware.
Strong safety culture.
Positive work environment.
Recognitions and rewards.
Comprehensive pay, health benefits, 401(k) match, 8 paid holidays, vacation/sick program.
Company‑provided uniform, tools, and annual boot allowance.
Use of company‑provided vehicle for customer visits.
Requirements
High school diploma or equivalent.
3+ years’ experience in commercial door service industry.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Proficiency in performing mathematical calculations and measuring accurately for installations.
Knowledge of safety regulations and adherence to safety protocols.
Excellent mechanical and technical skills.
Physically able to lift 50 lbs. or more; continuously lift, bend, climb ladders up to 20 ft., work on knees for extended periods, and operate power tools.
Interpersonal skills to relate to customers and solve issues.
Excellent communication and collaboration skills in fast‑paced environments.
Strong problem‑solving and troubleshooting abilities.
Ability to convey information quickly and persuade customers when needed.
Attention to detail and commitment to quality workmanship.
Reliable and self‑motivated.
Computer proficiency.
Work Conditions
Full‑time shifts between 7:00 AM and 5:30 PM, Monday through Friday, with required overtime and on‑call hours.
Continuous on‑going training provided.
Fast‑paced, results‑oriented environment.
Must drive a company vehicle and possess a valid driver’s license.
Must pass drug test, background check, and motor vehicle check.
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