Cannabis Company
Asset Protection Specialist (Part Time) New Cranberry Township, Pennsylvania, Un
Cannabis Company, Phila, Pennsylvania, United States
Overview
Cranberry Township, Pennsylvania, United States The Role At Green Thumb Industries and RISE Dispensaries, the Asset Protection Specialist (APS) is a warm, welcoming face of the dispensary and a key part of creating an elevated, concierge-style guest experience. This role blends hospitality, customer service, and safety leadership to enhance the customer journey and team member experience. APS are active, professional, and approachable stewards of our culture, safety, and brand values. Key Responsibilities Welcoming & Check-In Experience
Be the first smiling face guests see; greet visitors with warmth and positivity. Manage check-in with professionalism and efficiency, upholding compliance standards. Set the “RISE Vibe” from the moment customers enter. Provide basic concierge-level support: answering common questions and directing traffic.
Safety, Security & Support
Serve as a visible, approachable presence to deter incidents and maintain calm and order. Monitor areas of the premises, including entry/exit and site perimeters, for safety, comfort, and compliance. De-escalate situations with empathy, tact, and clear communication. Escort customers and visitors as needed to support safety, cleanliness, compliance, and guest flow; remain alert and mobile. Report and respond to safety, security, or compliance incidents promptly. Support emergency procedures and preparedness (fire, evacuation, weather response). Conduct visual inspections per SOPs to maintain a secure, hazard-free environment.
Cross-Functional Collaboration
Build strong relationships with store teams, leadership, and customers. Share insights on guest interactions, safety concerns, and security risks with transparency. Support training of new APS team members to model warm, professional, and compliant behavior. Other duties as assigned.
Qualifications At least one year of customer-facing or concierge experience strongly preferred. Familiarity with POS systems and/or compliance technology preferred. Security, military, or law enforcement experience is a plus with a strong hospitality focus. Ability to work a schedule with varying shifts (mornings, days, nights, weekends) to meet business needs. Reliable, responsible attendance. Must pass background checks including state cannabis employment requirements. Valid driver’s license or state ID. Must be 21 or older and meet state cannabis employment requirements. Compliance with all legal or company regulations for working in the cannabis industry. Additional Requirements Ability to perform tasks for prolonged periods (up to a full shift). Move about the dispensary to assist guests in various locations. Remain stationary if required to meet business needs. Communicate effectively with individuals and groups. Operate POS, computer, and software; handle information accurately. Inspect and process detailed information (e.g., customer data, orders). Move inventory and materials up to 30 pounds. Move and position self to access storage areas. Stand or walk for extended periods, indoors and outdoors. Maintain a visible and mobile presence on shift; engage with guests and support operations on the floor. Skills Friendly, professional demeanor and strong interpersonal skills. Calm and empathetic in stressful situations. Excellent customer service and communication skills. Ability to build effective working relationships with all employees. Knowledge of applicable cannabis laws, safety regulations, local codes, and SOPs. Ability to follow instructions and accept constructive feedback. Professional integrity and ability to handle confidential information; HIPAA considerations. Working Conditions Engaging, fast-paced retail environment with guest interactions. Outdoor duties in varying weather may be required. Exposure to cannabis and related allergens may occur. Our Mission To promote well-being through the power of cannabis. GTI values: humble, hardworking, grateful, transparent, collaborative, and growth-minded. We are committed to diversity and inclusion and equal opportunity employment.
#J-18808-Ljbffr
Cranberry Township, Pennsylvania, United States The Role At Green Thumb Industries and RISE Dispensaries, the Asset Protection Specialist (APS) is a warm, welcoming face of the dispensary and a key part of creating an elevated, concierge-style guest experience. This role blends hospitality, customer service, and safety leadership to enhance the customer journey and team member experience. APS are active, professional, and approachable stewards of our culture, safety, and brand values. Key Responsibilities Welcoming & Check-In Experience
Be the first smiling face guests see; greet visitors with warmth and positivity. Manage check-in with professionalism and efficiency, upholding compliance standards. Set the “RISE Vibe” from the moment customers enter. Provide basic concierge-level support: answering common questions and directing traffic.
Safety, Security & Support
Serve as a visible, approachable presence to deter incidents and maintain calm and order. Monitor areas of the premises, including entry/exit and site perimeters, for safety, comfort, and compliance. De-escalate situations with empathy, tact, and clear communication. Escort customers and visitors as needed to support safety, cleanliness, compliance, and guest flow; remain alert and mobile. Report and respond to safety, security, or compliance incidents promptly. Support emergency procedures and preparedness (fire, evacuation, weather response). Conduct visual inspections per SOPs to maintain a secure, hazard-free environment.
Cross-Functional Collaboration
Build strong relationships with store teams, leadership, and customers. Share insights on guest interactions, safety concerns, and security risks with transparency. Support training of new APS team members to model warm, professional, and compliant behavior. Other duties as assigned.
Qualifications At least one year of customer-facing or concierge experience strongly preferred. Familiarity with POS systems and/or compliance technology preferred. Security, military, or law enforcement experience is a plus with a strong hospitality focus. Ability to work a schedule with varying shifts (mornings, days, nights, weekends) to meet business needs. Reliable, responsible attendance. Must pass background checks including state cannabis employment requirements. Valid driver’s license or state ID. Must be 21 or older and meet state cannabis employment requirements. Compliance with all legal or company regulations for working in the cannabis industry. Additional Requirements Ability to perform tasks for prolonged periods (up to a full shift). Move about the dispensary to assist guests in various locations. Remain stationary if required to meet business needs. Communicate effectively with individuals and groups. Operate POS, computer, and software; handle information accurately. Inspect and process detailed information (e.g., customer data, orders). Move inventory and materials up to 30 pounds. Move and position self to access storage areas. Stand or walk for extended periods, indoors and outdoors. Maintain a visible and mobile presence on shift; engage with guests and support operations on the floor. Skills Friendly, professional demeanor and strong interpersonal skills. Calm and empathetic in stressful situations. Excellent customer service and communication skills. Ability to build effective working relationships with all employees. Knowledge of applicable cannabis laws, safety regulations, local codes, and SOPs. Ability to follow instructions and accept constructive feedback. Professional integrity and ability to handle confidential information; HIPAA considerations. Working Conditions Engaging, fast-paced retail environment with guest interactions. Outdoor duties in varying weather may be required. Exposure to cannabis and related allergens may occur. Our Mission To promote well-being through the power of cannabis. GTI values: humble, hardworking, grateful, transparent, collaborative, and growth-minded. We are committed to diversity and inclusion and equal opportunity employment.
#J-18808-Ljbffr