Member Engagement & Experience Leader

A professional association in Baltimore is looking for a Manager of Membership Engagement to lead initiatives that enhance member satisfaction and retention. The role involves mentoring staff, analyzing member engagement data, and ensuring high-quality service delivery. Applicants should have strong leadership and communication skills with a bachelor's degree, and ideally, over 5 years of experience in member engagement. The position requires work in the office 40% of the time. #J-18808-Ljbffr