Logo
Comcast

Xfinity Retail Sales Consultant

Comcast, Exton, Pennsylvania, United States, 19341

Save Job

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and થયા disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

Location Exton, PA

Job Summary $25.69+ hourly – Salary is $18.00 per hour base plus targeted commission. Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills, and technology to achieve a world‑class sales and service experience. Works with moderate supervision and is accountable for individual results and impact on the team.

Job Description Core Responsibilities

Passionately represent products and services by sharing and demonstrating product and sales know‑how with customers. Provide product demonstrations to educate customers on full product capabilities and maximize their experience.

Takes a customer‑first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.

Achieves sales and customer experience goals and objectives.

Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products and services and gains their consent.

Performs operational and administrative tasks.

Partners with customer care to resolve customer issues, as appropriate.

Consistently demonstrates sales excellence and professionalism with integrity and a warm, friendly demeanor to customers and teammates.

Complies with all company and retail operational policies and procedures.

Completes training requirements and actively engages in team huddles and learning.

Knows and understands the sales compensation plan and its key elements.

Must work a flexible schedule that includes evenings, weekends, holidays, variable schedules, and overtime as needed. May be asked to work in alternate stores outside the home base store. Requires regular, consistent, and punctual attendance.

DAN must be able to carry and lift up to 25‑pound boxes, stand, and move about the store constantly.

Other duties and responsibilities as assigned.

Employees at All Levels Are Expected To

Understand our operating principles; make them the guidelines for how you do your job.

Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff – be enthusiastic learners, users, and advocates of our game‑changing technology, products, and services.

Win as a team – make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what is right for each other, our customers, investors, and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in ერთი role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Skills

Customer‑Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self‑Motivation

Resilience

Critical Thinking and Problem Solving

Communication

Professional Integrity trem

Salary Base Pay: $18.00 per hour

Total Target Compensation (Base Pay plus Targeted Commission): $25.69 USD

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission under an applicable plan, while most non‑sales positions are eligible for a bonus. Additionally, Comcast provides best‑in‑class benefits to eligible employees. Please visit the compensation and benefits summary on our careers site for more details.

Education High School Diploma echoes GED

Certifications (if applicable) None specified

Relevant Work Experience 2 to 5 years

Employment Type Full‑time

Seniority Level Entry Level

Job Function Sales and Business Development

Industries IT Services and IT Consulting; Technology; Information and Internet; Telecommunications jí

Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

#J-18808-Ljbffr