Exciting Travel Now
Remote Travel Client Care Specialist
role at Exciting Travel Now. You will guide clients through every stage of their journey, from planning to safe return, ensuring a seamless, stress‑free experience through handling travel arrangements, queries, updates, and challenges with professionalism and care.
Based in Illinois, Exciting Travel Now delivers personalized, high‑quality service to travelers nationwide.
Key Responsibilities
Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
Follow up to confirm travel plans and gather feedback after trips.
Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
Remote flexibility – work from anywhere with flexible hours.
Exclusive travel perks and access to industry‑only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
Excellent written and verbal communication skills.
Background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organizational habits, and a proactive mindset.
Tech‑savvy and quick to learn new booking tools.
A genuine enthusiasm for travel and helping others create memorable experiences.
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Travel Arrangements
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role at Exciting Travel Now. You will guide clients through every stage of their journey, from planning to safe return, ensuring a seamless, stress‑free experience through handling travel arrangements, queries, updates, and challenges with professionalism and care.
Based in Illinois, Exciting Travel Now delivers personalized, high‑quality service to travelers nationwide.
Key Responsibilities
Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
Follow up to confirm travel plans and gather feedback after trips.
Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
Remote flexibility – work from anywhere with flexible hours.
Exclusive travel perks and access to industry‑only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
Excellent written and verbal communication skills.
Background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organizational habits, and a proactive mindset.
Tech‑savvy and quick to learn new booking tools.
A genuine enthusiasm for travel and helping others create memorable experiences.
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Travel Arrangements
#J-18808-Ljbffr