Western Carolina University
Assistant Director of Student Financial Aid - #261093
Western Carolina University, Cullowhee, North Carolina, United States, 28723
Assistant Director of Student Financial Aid - #261093
Application materials must be submitted online. The review of applications will begin immediately and continue until a candidate is selected for hire. Please include a cover letter, current resume, and a list of three professional references with complete contact information.
For questions or additional information, please contact Matthew Ellsworth at ellsworth@email.wcu.edu or 828-227-7290.
Location Cullowhee, NC (on‑site)
Position Summary The primary purpose of this position is to serve as a comprehensive and helpful resource for prospective and current students actuar, their families, and other associated individuals. This role involves delivering exceptional customer service and guidance across multiple channels—including email, in‑person consultation, and telephone—specosaurs concerning all facets of student financial aid and the reconciliation of their university account details. Additionally, the position assists in the efficient administration of federal, state, and institutional aid programs, including application verification, aid awarding, and personalized financial aid counseling. The role also actively participates in outreach initiatives such as Open Houses, orientation sessions, and special financial aid informational events throughout the academic year.
Minimum Qualifications
Graduation from an accredited four‑year college or university.
An equivalent combination of education and progressively responsible financial‑aid experience that provides the knowledge and competencies required to perform the role.
At least seven years of progressively responsible experience in complex, regulated, customer‑facing environments requiring interpretation and application of policies, review of documentation, problem resolution, and handling of confidential information.
Legally authorized to work in the United States without sponsorship.
Preferred Qualifications Preferred qualifications are not listed.
Compensation & Benefits Anticipated hiring range: $47,608. Employees receive a comprehensive benefits package that includes dental, vision, health insurance (effective first of the month following tardy hire), retirement plan contributions, optional disability plans, tuition waivers, free group exercise classes, discounted recreation center membership, free vaccines, flexible spending accounts, 12 paid holidays, 24 paid community service leave, paid parental leave after 12 months, and vacation and sick leave earned after the first month.
Required Documents
Cover Letter or Letter of Application
Resume
List of references
Optional Documentsxiom No optional documents listed.
Special Instructions to Applicants: Application materials must be submitted online. The review will begin immediately and continue until a candidate is selected. Contact Matthew Ellsworth for assistance.
Background/E-Verify Final candidates are subject to criminal and sex offender background checks. Western Carolina University uses E‑Verify to confirm employment eligibility. Proper documentation is required at the time of employment.
EOE Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, political affiliation, National Guard or veteran status, consistent with applicable laws and policies. Persons with disabilities requiring accommodations in the application and interview process should contact (828) 227‑7218 or email jobs@email.wcu.edu.
University Safety The Western Carolina University Annual Safety Report is available online at the University Annual Safety Report or in hard‑copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828‑227‑7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828‑227‑7301).
Supplemental Questions Required fields are indicated with an asterisk (*).
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For questions or additional information, please contact Matthew Ellsworth at ellsworth@email.wcu.edu or 828-227-7290.
Location Cullowhee, NC (on‑site)
Position Summary The primary purpose of this position is to serve as a comprehensive and helpful resource for prospective and current students actuar, their families, and other associated individuals. This role involves delivering exceptional customer service and guidance across multiple channels—including email, in‑person consultation, and telephone—specosaurs concerning all facets of student financial aid and the reconciliation of their university account details. Additionally, the position assists in the efficient administration of federal, state, and institutional aid programs, including application verification, aid awarding, and personalized financial aid counseling. The role also actively participates in outreach initiatives such as Open Houses, orientation sessions, and special financial aid informational events throughout the academic year.
Minimum Qualifications
Graduation from an accredited four‑year college or university.
An equivalent combination of education and progressively responsible financial‑aid experience that provides the knowledge and competencies required to perform the role.
At least seven years of progressively responsible experience in complex, regulated, customer‑facing environments requiring interpretation and application of policies, review of documentation, problem resolution, and handling of confidential information.
Legally authorized to work in the United States without sponsorship.
Preferred Qualifications Preferred qualifications are not listed.
Compensation & Benefits Anticipated hiring range: $47,608. Employees receive a comprehensive benefits package that includes dental, vision, health insurance (effective first of the month following tardy hire), retirement plan contributions, optional disability plans, tuition waivers, free group exercise classes, discounted recreation center membership, free vaccines, flexible spending accounts, 12 paid holidays, 24 paid community service leave, paid parental leave after 12 months, and vacation and sick leave earned after the first month.
Required Documents
Cover Letter or Letter of Application
Resume
List of references
Optional Documentsxiom No optional documents listed.
Special Instructions to Applicants: Application materials must be submitted online. The review will begin immediately and continue until a candidate is selected. Contact Matthew Ellsworth for assistance.
Background/E-Verify Final candidates are subject to criminal and sex offender background checks. Western Carolina University uses E‑Verify to confirm employment eligibility. Proper documentation is required at the time of employment.
EOE Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, political affiliation, National Guard or veteran status, consistent with applicable laws and policies. Persons with disabilities requiring accommodations in the application and interview process should contact (828) 227‑7218 or email jobs@email.wcu.edu.
University Safety The Western Carolina University Annual Safety Report is available online at the University Annual Safety Report or in hard‑copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828‑227‑7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828‑227‑7301).
Supplemental Questions Required fields are indicated with an asterisk (*).
#J-18808-Ljbffr