Service Corporation International
Artificial Intelligence Director
Service Corporation International, Houston, Texas, United States, 77246
Our associates celebrate lives. We celebrate our associates.
The Director of Artificial Intelligence will act as the catalyst for AI exploration and adoption across SCI. This role will be foundational in building our AI program from the ground up — shaping how we use AI to enhance customer experiences, optimize operations, and drive business growth. As the first leader in this function, you will define our AI roadmap and partner across the business with functional leaders to identify opportunities, coordinate pilots, ensure collaboration and measure business impact. This is a hands‑on, high visibility role for a leader eager to shape how AI transforms the way SCI serves customers, associates and communities.
JOB RESPONSIBILITIES AI Exploration & Roadmap Development
Facilitate enterprise‑wide exploration of AI use cases, ensuring alignment to business strategy
Build and maintain an intake and prioritization framework to evaluate new opportunities
Develop clear roadmaps for pilots in partnership with functional and business leaders
Governance & Alignment
Lead the collaboration across functions to build AI infrastructure, tools, and governance
Maintain central visibility into AI pilots and initiatives across SCI to avoid duplication and inefficiency
Establish an AI Center of Excellence (CoE) to standardize best practices, frameworks, and deployment processes.
Partner with IT, data, and analytics teams to ensure AI solutions integrate seamlessly with existing systems and data pipelines.
Serve as the leader of the AI Governance Committee
Partner with Legal and IT Security to implement AI governance to ensure adherence to data privacy policies
Incubation and Pilot Leadership
Manage pilot projects and scale successful initiatives into production systems
Manage a limited innovation budget to support pilots and proofs‑of‑concepts
Enablement & Change Leadership
Champion AI adoption and literacy across the organization, educating executives and other leaders
Help build AI literacy and confidence among associates by providing tools, frameworks and success stories
Performance and Reporting
Assist with development of measurements for AI performance, including ROI and impact on business outcomes
External Awareness
Stay current with emerging AI trends, tools, vendors and technologies
This is not intended to be an all‑inclusive list of the essential functions or duties related to this job
Minimum Requirements Experience
8+ years of experience in digital transformation, strategy or innovation leadership roles
Knowledge, Skills and Abilities
Familiarity with AI applications, digital ecosystems and governance frameworks
Proven success managing cross‑functional initiatives in a complex organization
Strong facilitation, communication and stakeholder engagement skills
Passion for innovation, curiosity and ability to translate technical concepts into business value
Work Conditions Work Environment
Work indoors during all seasons and weather conditions
Comply with Corporate dress code policy
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
Working beyond “standard” hours as the need arises
Postal Code: 77019
Category (Portal Searching): Information Technology
Job Location: US-TX - Houston
Job Profile ID: C01166
Time Type: Full time
Location Name: SCI Corporate Office
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The Director of Artificial Intelligence will act as the catalyst for AI exploration and adoption across SCI. This role will be foundational in building our AI program from the ground up — shaping how we use AI to enhance customer experiences, optimize operations, and drive business growth. As the first leader in this function, you will define our AI roadmap and partner across the business with functional leaders to identify opportunities, coordinate pilots, ensure collaboration and measure business impact. This is a hands‑on, high visibility role for a leader eager to shape how AI transforms the way SCI serves customers, associates and communities.
JOB RESPONSIBILITIES AI Exploration & Roadmap Development
Facilitate enterprise‑wide exploration of AI use cases, ensuring alignment to business strategy
Build and maintain an intake and prioritization framework to evaluate new opportunities
Develop clear roadmaps for pilots in partnership with functional and business leaders
Governance & Alignment
Lead the collaboration across functions to build AI infrastructure, tools, and governance
Maintain central visibility into AI pilots and initiatives across SCI to avoid duplication and inefficiency
Establish an AI Center of Excellence (CoE) to standardize best practices, frameworks, and deployment processes.
Partner with IT, data, and analytics teams to ensure AI solutions integrate seamlessly with existing systems and data pipelines.
Serve as the leader of the AI Governance Committee
Partner with Legal and IT Security to implement AI governance to ensure adherence to data privacy policies
Incubation and Pilot Leadership
Manage pilot projects and scale successful initiatives into production systems
Manage a limited innovation budget to support pilots and proofs‑of‑concepts
Enablement & Change Leadership
Champion AI adoption and literacy across the organization, educating executives and other leaders
Help build AI literacy and confidence among associates by providing tools, frameworks and success stories
Performance and Reporting
Assist with development of measurements for AI performance, including ROI and impact on business outcomes
External Awareness
Stay current with emerging AI trends, tools, vendors and technologies
This is not intended to be an all‑inclusive list of the essential functions or duties related to this job
Minimum Requirements Experience
8+ years of experience in digital transformation, strategy or innovation leadership roles
Knowledge, Skills and Abilities
Familiarity with AI applications, digital ecosystems and governance frameworks
Proven success managing cross‑functional initiatives in a complex organization
Strong facilitation, communication and stakeholder engagement skills
Passion for innovation, curiosity and ability to translate technical concepts into business value
Work Conditions Work Environment
Work indoors during all seasons and weather conditions
Comply with Corporate dress code policy
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
Working beyond “standard” hours as the need arises
Postal Code: 77019
Category (Portal Searching): Information Technology
Job Location: US-TX - Houston
Job Profile ID: C01166
Time Type: Full time
Location Name: SCI Corporate Office
#J-18808-Ljbffr