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University of York - Computer Science

Social Media and Digital Content Manager (Maternity Cover)

University of York - Computer Science, Lombard, Illinois, United States

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Social Media and Digital Content Manager (Maternity Cover)

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University of York - Computer Science

Department: Reputation, Economic Development and Advocacy

Salary: £37,694 - £46,049 per year

Grade: 6

Contract status: Fixed term

Hours of work: Full-time

Based at: University of York campus (with some remote working options available)

Interview date: To be confirmed

Posted Date: 01/01/2026

Apply by: 15/01/2026

Job Reference: 14616

Role Description Our Communications team is known for creating fresh and original University social media content. Whether driving engagement through our recognisable “Humans of York” content, or advising on an international strategy for our new campus with Mumbai, we’re looking for someone with the leadership, energy and awareness to enhance our reputation for public good and keep the University of York at the front of everyone’s mind.

About The Role.Click

Develop the University’s digital media strategy and coordinate content that supports the University’s vision to be a true force for public good.

Profile student experience, life‑changing research, partnerships and influential alumni to inspire and engage our community.

Work with other content creators across the University to lead and coordinate our social media channel strategy, design and implement campaigns, and improve governance, quality (including accessibility) and evaluation of organic digitalolve content.

Lead and coordinate monitoring of University social media channels to provide excellent customer service, respond to queries, posts and comments, and identify issues that require escalation.

Skills, Experience & Qualification Needed

Knowledge of digital technologies, social media and their application in communication and marketing.

Demonstrable experience at a strategic level of managing social media for a major brand or campaign, and delivering engaging digital content.

Knowledge of social media monitoring platforms for managing social media activity and delivering insights for evaluation.

Experience of crisis communications and managing reputational issues (Desirable).

Understanding of our target audiences’ motivations and needs (Desirable).

Experience of managing others, either as direct reports or in a matrix style (Desirable).

Level 3 qualification. Equivalent non‑UK qualifications or professional experience are also welcomed.

Ability to take ownership of distinct pieces of work, e.g. leading a project.

Gather, analyse,әдоу,_interpret and report complex data or information.

Use digital technologies including Google applications and/or Microsoft Office.

Communicate effectively in verbal and written formats, including the use of aüc variety of digital tools.

The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

For an informal discussion about the post, please contact:

Deb Ward, Head of Internal Communications

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