Shake Shack
Restaurant Manager at Shake Shack
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Our Mission At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we’re committed to always doing the right thing. As one of the fastest‑growing hospitality brands, we craft unforgettable experiences for our guests and offer endless learning opportunities so you can make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands‑on mentorship, training, and growth potential in a fun and inclusive environment.
Job Responsibilities
Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of Shack operations
Motivate and manage team members to provide the highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement a plan to promote the brand in the local community through word‑of‑mouth and restaurant events
Ensure compliance with sanitation and safety regulations
Job Qualifications
2‑3 years of Restaurant Management experience in a high‑volume, fast‑paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to lead, coach, and drive excellence at every level
Understanding of the financial aspects of business operations
Food handler certification is preferred
Willingness to work flexible hours
Benefits
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
Medical, Dental, and Vision Insurance
Employer‑Paid Life and Disability Insurance
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Access to Employee Assistance Program on Day 1
Pre‑Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and Growth Opportunities (eligibility criteria applies)
About Us Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best‑selling author of “Setting the Table.” Throughout our history, we’ve stayed true to our roots in fine dining while giving back to the community. We’re committed to high quality food served with a high level of hospitality and a philosophy that we “Stand for Something Good.”
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
Equal Opportunity Employer Shake Shack is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
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Our Mission At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we’re committed to always doing the right thing. As one of the fastest‑growing hospitality brands, we craft unforgettable experiences for our guests and offer endless learning opportunities so you can make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands‑on mentorship, training, and growth potential in a fun and inclusive environment.
Job Responsibilities
Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of Shack operations
Motivate and manage team members to provide the highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement a plan to promote the brand in the local community through word‑of‑mouth and restaurant events
Ensure compliance with sanitation and safety regulations
Job Qualifications
2‑3 years of Restaurant Management experience in a high‑volume, fast‑paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to lead, coach, and drive excellence at every level
Understanding of the financial aspects of business operations
Food handler certification is preferred
Willingness to work flexible hours
Benefits
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
Medical, Dental, and Vision Insurance
Employer‑Paid Life and Disability Insurance
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Access to Employee Assistance Program on Day 1
Pre‑Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and Growth Opportunities (eligibility criteria applies)
About Us Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best‑selling author of “Setting the Table.” Throughout our history, we’ve stayed true to our roots in fine dining while giving back to the community. We’re committed to high quality food served with a high level of hospitality and a philosophy that we “Stand for Something Good.”
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
Equal Opportunity Employer Shake Shack is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
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