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Canter Power Systems

Service Technician

Canter Power Systems, Greensboro, North Carolina, us, 27497

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Service Technician

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Canter Power Systems .

About Canter Power Systems Founded in 1948, Canter Power Systems is the largest residential backup generator installer in the United States. We specialize in Generac generators and provide end-to-end solutions including sales, installation, maintenance, and repair. As a Generac Prestige Dealer, we’ve earned the highest level of recognition for quality, reliability, and customer satisfaction—helping ensure our customers stay safe, comfortable, and powered during outages.

Position Summary The Generator Service Technician is responsible for maintaining, diagnosing, and repairing residential generator systems. This role involves hands‑on technical work, customer interaction, and travel to job sites, including occasional overnight stays and participation in emergency response during major power outage events.

What You’ll Do

Perform maintenance, diagnostics, and repairs on air‑cooled and liquid‑cooled generator systems with minimal supervision

Troubleshoot and repair automatic transfer switches

Repair or replace generator accessories, including Smart Modules, remote monitors, and surge protection devices

Respond to urgent service requests and participate in a 24/7 on‑call rotation

Support generator installation efforts as needed during high‑demand or outage situations

Travel daily to customer locations, with occasional overnight travel during large outage events

Skills & Attributes

Strong ability to diagnose and repair systems using training materials, drawings, line drafts, and schematics

Ability to read, interpret, and create electrical drawings and schematics

Working knowledge of engines, including the ability to diagnose issues, explain repairs, and prepare estimates when required

Highly organized and able to perform effectively in a fast‑paced environment

Excellent verbal and written communication skills with a strong customer-service mindset

Ability to work and drive safely in a variety of conditions, including heat, cold, rain, and snow

Benefits

401(k) with company match

Medical, dental, and vision insurance

Health savings account (HSA)

Paid time off (PTO)

Life insurance

Employee assistance program (EAP)

Employee discounts

Professional development and training opportunities

Requirements

Minimum of 2 years of related technical experience.

Experience with air‑cooled and liquid‑cooled generators preferred.

Valid driver’s license with the ability to maintain insurability

Ability to successfully pass a drug screen, criminal background check, and motor vehicle record check

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Consumer Goods

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