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Nashville General Hospital

Clinic Coordinator- Metro Center

Nashville General Hospital, Nashville, Tennessee, United States, 37247

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Nashville General Hospital is hiring for a Clinic Coordinator as a full time job in Nashville, Tennessee.

Shift: Day Shift

The Clinic Coordinator is primarily responsible for consistently performing excellent patient relations/customer service, front office reception, scheduling, registration, medical record duties, revenue cycle reconciliation, and functioning as the focal communication source for assigned clinic area under the supervision of the Clinic Practice Manager. Works cooperatively to effectively execute and maintain organizational standards of patient care, referral process oversight, other expected aspects of professional ambulatory care service delivery, and organizational codes of conduct, confidentiality and privacy.

Clinic Coordinator Roles & Responsibilities:

Uses proper telephone and customer services etiquette when communicating with physicians, patients, visitors, internal and external customers.

Manages faxes and incoming paperwork to assure that it gets to the proper person or place in a timely manner.

Facilitates admissions from clinic by requesting bed for admission through McKesson, faxing admission orders to Bed Management and assisting nurse/ physician as needed.

Assembles charts for staff, including pulling referral documents to add to chart.

Provides patient with return appointments, prescriptions, copy of med list, physician orders, financial counseling program fact sheet.

Registers and/or edits patient registration information to assure that demographic, clinical and insurance data are entered correctly and utilizes Passport for insurance verification as appropriate.

Utilizes scheduling system to schedule patient appointment for clinic visits, diagnostic services, and ancillary services per departmental procedures.

Required Skills & Qualifications:

1 year working in a Clinical setting required

Proven skills in Scheduling and Data Entry

High School Diploma (Equivalent) is Required

Ability to register and verify patient information and Insurance

Excellent verbal and written communication skills

Ability to succeed in a fast-paced working environment

About Nashville General Hospital Nashville General Hospital (NGH) is Nashville’s original community- based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.

Our benefits include:

Medical, Dental, and Vision Insurance within first 31 days of employment

Programs to reduce share of deductible and total out-of-pocket expenses

Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses

Short and Long-Term Disability - up to 60% of eligible weekly pay

Life Insurance -Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.

Retirement Plan - eligible up to IRS max limits and includes company contribution

Shift and Weekend Differential Pay Offered on Nights and Weekends

Tuition Reimbursement for employee and dependents

12 paid holidays - any holiday worked is another holiday banked

Flexible Spending Accounts

Free Parking for all employees

Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran.

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