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Clear Investment Group

Leasing Agent

Clear Investment Group, Dekalb, Illinois, United States, 60115

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Job Title Leasing Agent

Location DeKalb, IL

Job Type Full Time, On-site

Compensation & Benefits

$18-$20/hr + Commissions

Health Insurance

PTO and Holiday Pay

Year-End Performance Bonus

Health & Dental Insurance

Generous Paid Time Off (PTO) & Paid Holidays

Career growth opportunities within a fast-growing property management company

Supportive, collaborative team culture focused on excellence and resident satisfaction

Overview Terraces at DeKalb is seeking an energetic and results‑driven Leasing Agent to join our leasing team and play a key role in maximizing occupancy and resident satisfaction. This individual will manage the full leasing cycle—from prospecting and touring to lease execution and move‑in coordination—while maintaining a professional, upbeat, and resident‑focused approach.

As a Leasing Agent, you are the first impression of our community and will deliver a high‑quality leasing experience while helping prospective residents find their next home.

Ideal Candidate Profile

Humble:

Open to learning and growing while supporting the team.

Hungry:

Motivated to meet goals, drive leasing results, and consistently improve performance.

Smart:

Emotionally intelligent, people‑savvy, and able to connect with a wide range of personalities.

Key Responsibilities Leasing & Sales

Greet, engage, and build rapport with prospective residents during tours and throughout the leasing process.

Present available units and community amenities in an appealing, persuasive, and informative manner.

Effectively communicate the value and benefits of living at Lifestyle Apartments, highlighting features, services, and community lifestyle.

Consistently meet or exceed monthly leasing goals, occupancy targets, and follow‑up metrics.

Accurately prepare, process, and review lease applications and documentation in compliance with Fair Housing regulations and company policies.

Follow up with prospects via phone, email, and CRM systems to convert leads into leases.

Marketing & Outreach

Assist with on‑site and digital marketing efforts including social media content, outreach to local employers, and community events.

Maintain accurate and up‑to‑date listings on platforms such as RentCafe, Zillow, Apartments.com, etc.

Track traffic and leasing performance using internal reporting tools.

Coordinate move‑in logistics, welcome packages, and resident orientations.

Customer Service & Retention

Provide exceptional service to current and prospective residents through timely communication, issue resolution, and friendly interaction.

Actively participate in resident retention initiatives including renewal efforts, community events, and follow‑up surveys.

Assist in coordinating resident satisfaction efforts and address service‑related concerns quickly and effectively.

Administrative & Operational Support

Maintain daily knowledge of apartment availability, pricing, and lease expirations.

Assist with daily property and curb appeal inspections, model upkeep, and cleanliness.

Coordinate closely with the Property Manager and maintenance team to ensure vacant units are market‑ready.

Input all prospect, traffic, and lease data into Yardi or CRM platforms in real‑time.

Ensure leasing office and tour paths are consistently clean, organized, and welcoming.

Requirements & Qualifications

2+ years of customer service or sales experience (leasing, retail, hospitality, or real estate preferred).

Previous experience in apartment leasing or residential property management strongly preferred.

Strong communication, presentation, and negotiation skills.

High energy, outgoing personality, and professional appearance.

Proficiency with Microsoft Office (Outlook, Excel, Word); Yardi experience is a plus.

Excellent organization and time management skills.

Must be available to work weekends and flexible weekday hours as needed.

Ability to walk the property, show units (including upper floors), and lift up to 25 lbs.

High school diploma or equivalent; college coursework in business or real estate is a plus.

Come grow with us at Terraces at DeKalb! If you're passionate about people, have a knack for sales, and want to thrive in a high‑impact, resident‑first environment—we want to meet you.

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