M&T Bank Corporation
Business & Commercial Collections Specialist I
M&T Bank Corporation, New York, New York, us, 10261
Business & Commercial Collections Specialist I page is loaded## Business & Commercial Collections Specialist Iremote type:
Hybrid Positionlocations:
Getzville, NYtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R82055# **Overview:**Responsible for managing an assigned customer base of delinquent loans, mitigating loss situations and reducing nonaccrual and loss population to M&T Bank.
Evaluate status of loan to decide on interactions with customers, Branch Managers and Relationship Managers.
Transfer accounts to Workout Team based on delinquency or other risk triggering factors.## **Primary Responsibilities:*** Responsible for handling past due Commercial loans, Mortgages, Leases, Lines of Credit, Credit Cards and overdrawn Deposit Accounts.* Interact with customers via outbound calls, inbound calls and email correspondence.* Collaborate with direct management, business customers, sales and branch reps, and relationship managers to determine appropriate solutions which can include a recommendation for non-accrual and charge-off.* Initiate direct contact with business customers and all guarantors assessing the prospect of repayment; make recommendations for transfer to Workout/Special Assets.* Collaborate with Relationship Manager’s and CAM business partners to determine collateral type, value, and direction of loss mitigation strategy.* Thoroughly document loan/relationships supporting business recommendations.* Investigate and conduct skip tracing as required, utilizing resources available.* Keep abreast of business and market trends that may affect portfolio performance.* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Complete other related duties as assigned.## **Scope of** Responsibilities**:**Large percentage of time spent on the phone with customers.Work under general supervision.## **Education and Experience Required:**A combined 3 years’ higher education and/or work experience with a minimum of 1 year collection experience or customer services/sales experience.Experience with word processing, spreadsheet and presentation software.Detail oriented.Strong verbal and written communication skills.## Education and Experience Preferred:Bachelor’s degree.Two years’ collection experience.Knowledge of the Commercial, Revolving Credit or Overdraft products.Exposure to financial statements, analysis, and collateral valuation.Knowledge of M&T Bank systems.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Getzville, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr
Hybrid Positionlocations:
Getzville, NYtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R82055# **Overview:**Responsible for managing an assigned customer base of delinquent loans, mitigating loss situations and reducing nonaccrual and loss population to M&T Bank.
Evaluate status of loan to decide on interactions with customers, Branch Managers and Relationship Managers.
Transfer accounts to Workout Team based on delinquency or other risk triggering factors.## **Primary Responsibilities:*** Responsible for handling past due Commercial loans, Mortgages, Leases, Lines of Credit, Credit Cards and overdrawn Deposit Accounts.* Interact with customers via outbound calls, inbound calls and email correspondence.* Collaborate with direct management, business customers, sales and branch reps, and relationship managers to determine appropriate solutions which can include a recommendation for non-accrual and charge-off.* Initiate direct contact with business customers and all guarantors assessing the prospect of repayment; make recommendations for transfer to Workout/Special Assets.* Collaborate with Relationship Manager’s and CAM business partners to determine collateral type, value, and direction of loss mitigation strategy.* Thoroughly document loan/relationships supporting business recommendations.* Investigate and conduct skip tracing as required, utilizing resources available.* Keep abreast of business and market trends that may affect portfolio performance.* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Complete other related duties as assigned.## **Scope of** Responsibilities**:**Large percentage of time spent on the phone with customers.Work under general supervision.## **Education and Experience Required:**A combined 3 years’ higher education and/or work experience with a minimum of 1 year collection experience or customer services/sales experience.Experience with word processing, spreadsheet and presentation software.Detail oriented.Strong verbal and written communication skills.## Education and Experience Preferred:Bachelor’s degree.Two years’ collection experience.Knowledge of the Commercial, Revolving Credit or Overdraft products.Exposure to financial statements, analysis, and collateral valuation.Knowledge of M&T Bank systems.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Getzville, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr