NearU
A leading customer service platform in Charlotte, NC is seeking a Customer Experience Specialist to answer inbound calls and schedule service appointments in HVAC, Electrical, and Plumbing. Candidates should have strong communication skills and previous experience in a customer service role. The position requires empathy, proactive problem-solving, and the ability to handle high call volumes. This full-time role offers variable shifts, starting February 9th, 2026, and a supportive company culture.
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