Harveys Supermarkets
Join to apply for the
Produce‑Floral Manager
role at
Harveys Supermarkets
Be among the first 25 applicants. 4 days ago.
Job Purpose Manages the daily operations of produce and floral departments. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.
Key Performance Indicators
Department OSAT – Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
Sales to Purchase % – Ensures the department is profitable by forecasting correctly and ordering as needed.
Production Planning Compliance % – Positions the department for strong sales by providing good information into the system to extract the best data out of the system.
Essential Responsibilities
Service (40%)
– Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at‑shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product. Ensures customer requests and special orders are fulfilled.
Leadership (30%)
– Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Works with store leadership to hire associates as needed and manages their performance and development. This role is the subject matter expert for produce and floral. Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state and federal laws, and company guidelines.
Financial (20%)
– Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.). Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes, and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy. Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community.
Compliance/Safety (10%)
– Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that PPE is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.
Disclaimer
– Performs other job‑related duties as assigned.
Qualifications
Required Education
– High School / GED
Preferred Education
– Bachelor’s degree
Language Requirements
– English; Spanish (preferred)
Relevant Experience
– Supervisory Experience: 3–6 years minimum
Knowledge, Skills & Abilities
– Must be 18 years of age; Authorization to work in the United States or the ability to obtain the same; Successful completion of pre‑employment drug testing and background check; Strong customer service skills; Exceptional interpersonal, motivational and communication skills; Knowledge of basic math; Ability to handle stressful situations; Proficient with computer applications used in effectively operating the department; Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
Environmental Factors Retail – Produce: Physical Demands: The employee is normally required to stand or walk on various types of flooring, use manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or feet. Frequently required to reach at waist level or overhead, carry, push or lift loads up to the required weights listed. Occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid conditions. Safety Risk Factors: Often required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Equipment: Cleaning supplies, general office equipment, register, pricing gun, scales, scanner, material handling equipment such as racks, carts, pallet jacks, shopping carts. Department Specific Equipment: Tools, ladder, pliers, wire cutters, floral equipment including helium tank, cutting implements, heat shrink dryer, ice machine, shovel, produce watering machine, pineapple corer, knives, wrapping equipment. PPE: Goggles, gloves, cutting gloves, back brace. Lifting Requirement: 250 lbs. Lifting Requirement: 50 lbs.
Travel & Overnight Travel Percent: Overnight: Occasional – No.
Shift(s) Varied shifts, includes three (3) to four (4) evening (prime time) shifts each week.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Retail
Referrals increase your chances of interviewing at Harveys Supermarkets by 2x
Get notified about new Floral Manager jobs in
Lakeland, FL .
Lakeland, FL $31,000.00-$43,000.00 1 week ago
#J-18808-Ljbffr
Produce‑Floral Manager
role at
Harveys Supermarkets
Be among the first 25 applicants. 4 days ago.
Job Purpose Manages the daily operations of produce and floral departments. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.
Key Performance Indicators
Department OSAT – Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
Sales to Purchase % – Ensures the department is profitable by forecasting correctly and ordering as needed.
Production Planning Compliance % – Positions the department for strong sales by providing good information into the system to extract the best data out of the system.
Essential Responsibilities
Service (40%)
– Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at‑shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product. Ensures customer requests and special orders are fulfilled.
Leadership (30%)
– Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Works with store leadership to hire associates as needed and manages their performance and development. This role is the subject matter expert for produce and floral. Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state and federal laws, and company guidelines.
Financial (20%)
– Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.). Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes, and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy. Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community.
Compliance/Safety (10%)
– Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that PPE is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.
Disclaimer
– Performs other job‑related duties as assigned.
Qualifications
Required Education
– High School / GED
Preferred Education
– Bachelor’s degree
Language Requirements
– English; Spanish (preferred)
Relevant Experience
– Supervisory Experience: 3–6 years minimum
Knowledge, Skills & Abilities
– Must be 18 years of age; Authorization to work in the United States or the ability to obtain the same; Successful completion of pre‑employment drug testing and background check; Strong customer service skills; Exceptional interpersonal, motivational and communication skills; Knowledge of basic math; Ability to handle stressful situations; Proficient with computer applications used in effectively operating the department; Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
Environmental Factors Retail – Produce: Physical Demands: The employee is normally required to stand or walk on various types of flooring, use manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or feet. Frequently required to reach at waist level or overhead, carry, push or lift loads up to the required weights listed. Occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid conditions. Safety Risk Factors: Often required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Equipment: Cleaning supplies, general office equipment, register, pricing gun, scales, scanner, material handling equipment such as racks, carts, pallet jacks, shopping carts. Department Specific Equipment: Tools, ladder, pliers, wire cutters, floral equipment including helium tank, cutting implements, heat shrink dryer, ice machine, shovel, produce watering machine, pineapple corer, knives, wrapping equipment. PPE: Goggles, gloves, cutting gloves, back brace. Lifting Requirement: 250 lbs. Lifting Requirement: 50 lbs.
Travel & Overnight Travel Percent: Overnight: Occasional – No.
Shift(s) Varied shifts, includes three (3) to four (4) evening (prime time) shifts each week.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Retail
Referrals increase your chances of interviewing at Harveys Supermarkets by 2x
Get notified about new Floral Manager jobs in
Lakeland, FL .
Lakeland, FL $31,000.00-$43,000.00 1 week ago
#J-18808-Ljbffr