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KamisPro

Operations Supervisor (Clerical, Production)

KamisPro, Kansas City, Missouri, United States, 64101

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Operations Supervisor (Clerical, Production) 1 day ago Be among the first 25 applicants

This range is provided by KamisPro. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $80,000.00/yr - $100,000.00/yr

Direct message the job poster from KamisPro

Employment Type: Full-Time

Salary Range: $80,000 – $100,000 annually

Role Overview The Operations Supervisor will be overseeing a fast paced production line in a warehouse environment where they will be overseeing the work of General Clerks. The team supports document processing functions, including scanning, data entry, and electronic quality assurance for converting paper-based and alternative media documents into digital formats.

This position is working in support of a 5 year federal contract and the supervisor will be required to pass a thorough federal background investigation. This is a full-time position with salary and benefits.

The Operations Supervisor is responsible for overseeing day-to-day production activities and ensuring operational efficiency for personnel. The role focuses on meeting performance goals related to accuracy, timeliness, and quality standards.

Key Responsibilities

Manage staffing levels to maintain uninterrupted service delivery.

Track and report on performance metrics for volume and turnaround times.

Lead a team of 50–60 employees performing clerical functions.

Oversee operational workflows and report to the program manager.

Develop and implement training programs; ensure staff compliance with policies and procedures.

Prepare and manage work schedules to guarantee coverage and coordinate training sessions.

Contribute to process improvement initiatives and operational enhancements.

Supervise daily production activities to meet cost, quality, and efficiency targets.

Handle onboarding, training, and performance evaluations for team members.

Ensure adherence to safety standards and company policies.

Maintain accurate records, approve disciplinary actions, and address site-related issues.

Qualifications

Ability to pass an in-depth, federal government background investigation to receive a Public Trust

High school diploma required; bachelor’s degree a plus.

Minimum 3 years of supervisory experience overseeing related work such as production, warehousing, manufacturing, etc. Experience overseeing clerical production is highly desired.

Understanding of imaging processes, QA management, and imaging technology.

Proven ability to lead large teams and drive continuous improvement initiatives.

Proficiency with Microsoft Office Suite (Word, Excel, Visio, Project) and general computer applications.

Familiarity with records management practices and digital conversion equipment.

Excellent organizational, analytical, and communication skills (written and verbal).

Ability to coach, train, and motivate staff while managing performance.

Advanced typing skills and attention to detail.

Seniority Level Director

Employment Type Full-time

Job Function Management, Production, and General Business

Industries Warehousing and Storage, Manufacturing, and Office Administration

Benefits

Medical insurance

Vision insurance

401(k)

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