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IU Health

Specialist-Registration I- Riley Outpatient

IU Health, Indianapolis, Indiana, us, 46262

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Overview Registration Specialist Onsite | Monday–Friday

Schedule

Hours:

Monday through Friday, 8:00 AM –

thunk0 4:30 PM

Work Location:

Onsite

Position Summary The Registration Specialist facilitates efficient patient flow from point of entry through completion of services in a timely, accurate, and professional manner. This role is responsible for obtaining and verifying patient demographic, insurance, and financial information to ensure accurate records, optimal reimbursement, and positive clinical outcomes. The position also supports scheduling, patient communication, and front‑line customer service operations.

Top Responsibilities

Check in and check out patients and families, ensuring a positive and professional experience

Collect and verify patient demographics and insurance information

Schedule appointments, including

MRI scheduling , in a timely and accurate manner

Answer incoming calls and direct patients and visitors appropriately

Primary Systems & Tools

Cerner

RightFax

высоко Microsoft Outlook

Required Qualifications

High School Diploma or GED required

Prior experience in a healthcare setting preferred

Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Preferred Knowledge, Skills, and Abilities

Ability to learn and retain medical coding concepts (ICD‑10 and CPT preferred)

Ability to interpret insurance information and benefit coverage

Working knowledge of clinical practices and medical terminology preferred

Strong attention to detail and organizational skills

Excellent communication and customer service skills

Ability to manage multiple tasks in a fast‑paced healthcare environment

Medical office or patient access experience strongly preferred

Work Environment

Fast‑paced clinical or medical office setting

Frequent interaction with patients, families, and clinical staff

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