Pride Global
Russell Tobin & Associates is currently seeking a Customer Service Representative to work for our client in the healthcare industry. Apply now for consideration!
Contract: 12 months Location: Oakdale, MN (Hybrid) Pay Range: $14-15/hr depending on experience
Responsibilities: Follow established procedures and guidelines to complete assigned tasks efficiently and accurately Process customer orders and ensure all documentation is complete and accurate Prepare standard business correspondence in response to customer inquiries or internal requests Support customer needs by addressing questions, resolving basic issues, and escalating complex matters as needed Maintain accurate records of interactions, transactions, and follow-up actions Collaborate with team members and supervisors to ensure timely completion of tasks Use knowledge of standard practices and procedures within the field to perform routine work Operate under close supervision with limited independent decision-making Adhere to company policies and procedures to ensure compliance and consistency in service Report progress, issues, and feedback regularly to a supervisor or manager
Requirements:
High school diploma or equivalent 1+ years of customer service experience Basic computer skills (email, data entry, Word, Excel) Good communication skills
Russell Tobin / Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Contract: 12 months Location: Oakdale, MN (Hybrid) Pay Range: $14-15/hr depending on experience
Responsibilities: Follow established procedures and guidelines to complete assigned tasks efficiently and accurately Process customer orders and ensure all documentation is complete and accurate Prepare standard business correspondence in response to customer inquiries or internal requests Support customer needs by addressing questions, resolving basic issues, and escalating complex matters as needed Maintain accurate records of interactions, transactions, and follow-up actions Collaborate with team members and supervisors to ensure timely completion of tasks Use knowledge of standard practices and procedures within the field to perform routine work Operate under close supervision with limited independent decision-making Adhere to company policies and procedures to ensure compliance and consistency in service Report progress, issues, and feedback regularly to a supervisor or manager
Requirements:
High school diploma or equivalent 1+ years of customer service experience Basic computer skills (email, data entry, Word, Excel) Good communication skills
Russell Tobin / Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.