Envoy Air
Airport Agent - Ramp and Customer Service
Envoy Air, Green Bay, Wisconsin, United States, 54311
Overview
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best in aviation at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
NEW PAY RATE - $14.91 / HR!!
FREE FLIGHTS!
HIRING IMMEDIATELY, NO EXPERIENCE REQUIRED!
Responsibilities
Guide and direct incoming and outgoing aircraft at the airport on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
Load, unload, sort and appropriately transfer passenger baggage on the ramp, cargo/freight, and company materials. Some items may weigh up to 75 lbs.
Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or connecting flight.
Collaborate with the internal team to ensure a safe and on-time departure.
May clean the interior of the aircraft; clean and service aircraft lavatories.
Create a positive start to a passenger's trip by greeting the passenger and providing a seamless check-in and ticketing experience.
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and collect applicable fees.
Inform passengers about their trip and belongings through all aspects of their experience with American Airlines.
Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time.
Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions in a timely and friendly manner.
May work in the Baggage Service Office to track the location of baggage and handle passenger questions.
Qualifications Who are we looking for? Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired, and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift, and turn with bags and other items weighing up to 75 lbs.
Must be willing and able to work outside in variable weather conditions
Must enjoy working under deadlines, in a physical outdoor job, and have an interest in the airline industry
Able to communicate in a clear, polite, and friendly manner
Must be able to read, write, speak, and understand the English language fluently
Authorized to work in the United States without sponsorship
Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.
#J-18808-Ljbffr
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best in aviation at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
NEW PAY RATE - $14.91 / HR!!
FREE FLIGHTS!
HIRING IMMEDIATELY, NO EXPERIENCE REQUIRED!
Responsibilities
Guide and direct incoming and outgoing aircraft at the airport on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
Load, unload, sort and appropriately transfer passenger baggage on the ramp, cargo/freight, and company materials. Some items may weigh up to 75 lbs.
Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or connecting flight.
Collaborate with the internal team to ensure a safe and on-time departure.
May clean the interior of the aircraft; clean and service aircraft lavatories.
Create a positive start to a passenger's trip by greeting the passenger and providing a seamless check-in and ticketing experience.
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and collect applicable fees.
Inform passengers about their trip and belongings through all aspects of their experience with American Airlines.
Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time.
Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions in a timely and friendly manner.
May work in the Baggage Service Office to track the location of baggage and handle passenger questions.
Qualifications Who are we looking for? Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired, and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift, and turn with bags and other items weighing up to 75 lbs.
Must be willing and able to work outside in variable weather conditions
Must enjoy working under deadlines, in a physical outdoor job, and have an interest in the airline industry
Able to communicate in a clear, polite, and friendly manner
Must be able to read, write, speak, and understand the English language fluently
Authorized to work in the United States without sponsorship
Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.
#J-18808-Ljbffr