Mondi Group
National Key Account Manager - eCommerce Solutions
Mondi Group, Romeoville, Illinois, United States, 60446
Summary
Expand and manage strategic key accounts, positioning Mondi as a leader and preferred partner for eCommerce packaging solutions. Drive growth with large national eCommerce customers across the Americas, coordinating all commercial activities to deliver sustainable, profitable results. In this role, you will have clear ownership of customer relationships, contracts, and performance outcomes. Based in our Romeoville, IL headquarters, this position offers virtual flexibility with travel.
Your Mission
Promote Mondi’s packaging solutions and position the company as a preferred eCommerce partner
Lead commercial discussions, tenders, and agreements in line with Mondi’s pricing strategy
Prepare and deliver value-based proposals focused on cost savings, efficiency, sustainability, and customer experience
Build and maintain a strong opportunity pipeline; provide accurate volume and revenue forecasts
Ensure disciplined contract implementation and follow-through on agreed terms
Act as the primary contact for key accounts, ensuring fast, transparent, and solution-oriented communication
Coordinate internal stakeholders to secure excellent service and delivery performance
Monitor OTIF, quality issues, and complaints; drive root cause actions and communicate outcomes
Understand customer pain points in fulfillment,, packaging efficiency, and sustainability
Collaborate with technical teams to design and implement tailored packaging solutions; support trials and roll-outs
Stay current on eCommerce trends, packaging innovations, automation, and sustainability requirements
Track competitor offerings and pricing; share insights to support strategy and product development
Your Profile
5+ years’ experience in Key Account Management / Strategic Sales, ideally in packaging, logistics, eCommerce, or FMCG
Proven track record managing large national key accounts with complex structures and multi-site operations
Experience working with major eCommerce players (e.g. large marketplaces, online retailers, parcel carriers, or D2C brands) is a strong advantage
Strong commercial acumen with experience in negotiations, tenders, and long-term contracts
Excellent communication, stakeholder management, and presentation skills
Structured, data-driven, and execution-focused; able to convert opportunities into concrete, measurable results
Comfortable working in an international, matrix environment and leading cross-functional teams without formal authority
Our Offer
$100K - $130K base salary plus bonus package.
Full Medical, Dental, Vision, Life Insurance.
401k Retirement Savings Plan, fully vested and company match.
An interesting job within the packaging & paper industry.
Opportunities for professional growth
Get in touch We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future.
Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.
Our strength lies in our diversity We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.
Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com to your “safe list” or address book.
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Your Mission
Promote Mondi’s packaging solutions and position the company as a preferred eCommerce partner
Lead commercial discussions, tenders, and agreements in line with Mondi’s pricing strategy
Prepare and deliver value-based proposals focused on cost savings, efficiency, sustainability, and customer experience
Build and maintain a strong opportunity pipeline; provide accurate volume and revenue forecasts
Ensure disciplined contract implementation and follow-through on agreed terms
Act as the primary contact for key accounts, ensuring fast, transparent, and solution-oriented communication
Coordinate internal stakeholders to secure excellent service and delivery performance
Monitor OTIF, quality issues, and complaints; drive root cause actions and communicate outcomes
Understand customer pain points in fulfillment,, packaging efficiency, and sustainability
Collaborate with technical teams to design and implement tailored packaging solutions; support trials and roll-outs
Stay current on eCommerce trends, packaging innovations, automation, and sustainability requirements
Track competitor offerings and pricing; share insights to support strategy and product development
Your Profile
5+ years’ experience in Key Account Management / Strategic Sales, ideally in packaging, logistics, eCommerce, or FMCG
Proven track record managing large national key accounts with complex structures and multi-site operations
Experience working with major eCommerce players (e.g. large marketplaces, online retailers, parcel carriers, or D2C brands) is a strong advantage
Strong commercial acumen with experience in negotiations, tenders, and long-term contracts
Excellent communication, stakeholder management, and presentation skills
Structured, data-driven, and execution-focused; able to convert opportunities into concrete, measurable results
Comfortable working in an international, matrix environment and leading cross-functional teams without formal authority
Our Offer
$100K - $130K base salary plus bonus package.
Full Medical, Dental, Vision, Life Insurance.
401k Retirement Savings Plan, fully vested and company match.
An interesting job within the packaging & paper industry.
Opportunities for professional growth
Get in touch We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future.
Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.
Our strength lies in our diversity We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.
Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com to your “safe list” or address book.
#J-18808-Ljbffr