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The Regents of the University of California

Patient Access Representative - Santa Monica (Part-Time)

The Regents of the University of California, Santa Monica, California, United States, 90403

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Work Location:

Santa Monica, CA, USA

Work Schedule:

Varied: M-F-rotating weekends and holidays

Posted Date:

01/12/2026

Salary Range:

$28.41 - 37.49 Hourly

Employment Type:

Duration Indefinite

Job #:

28203

Primary Duties and Responsibilities

Pre-registers, pre-admits, and admits patients by telephone and/or in person

Collection of accurate demographic information, review and interpretation of insurance benefits

Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS)

Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)

Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care

Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement

Job Qualifications

Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies

Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up

Working knowledge of third party payer verification terminology

Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information

Ability to accurately and completely process payments and cash receipts

Ability to write concise, grammatically correct reports and correspondence

Ability to type 55 words per minute (WPM)

Proficient in basic math

Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

Note: May be subject to test on qualifying skills

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