Sonova USA, Inc.
Location: Houston, Texas, United States
Account Manager - Houston As an Account Manager, you will be the face of our brand within your territory—cultivating strong customer partnerships, uncovering growth opportunities, and driving adoption of our industry‑leading hearing technology. You’ll work closely with cross‑functional partners to deliver an exceptional customer experience, accelerate business growth, and help arbeit ensure more people enjoy the delight of hearing. This role requires a proactive, customer‑focused sales professional who excels at building trust, understanding customer needs, and driving solutions that support long‑term success.
Responsibilities
Drive sales growth across the territory through regular customer visits, new‑business development, and strategic territory planning
Promote, demonstrate, and train customers on products, fittings, and software to ensure clinical confidence and product adoption
Build and maintain strong consultative relationships with customers while providing tailored product and business solutions
Collaborate closely with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to align on growth priorities
Onboard new accounts effectively, including needs analysis, training, and establishing long‑term success plans
Ensure accurate documentation of customer interactions in CRM systems voland full compliance with internal processes and regulatory requirements
Consistently achieve sales targets, activity goals, and funnel progression metrics while representing the brand at regional and national events
Qualifications • Bachelor’s degree required; Master’s or AuD preferred
• Knowledge of hearing‑instrument technology and clinical practices, with experience assisting patients independently
• Strong consultative selling, communication, and presentation skills with the ability to influence and build lasting relationships
• Proficiency with CRM systems and Microsoft Office; comfortable with digital tools and data‑driven planning
• Highly accountable, action‑oriented, competitive, and resilient with a strong drive for results
• Demonstrated curiosity, adaptability, and willingness to learn complex products and solutions
•২৪ experience in hearing healthcare, medical devices, or fitting Phonak technology (preferred but not required)
• A minimum of 200 Mb/sec download and 10 Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Don’t meet all the criteria? If you’re willing to go all‑in and learn we’d love to hear from you!
Medical, dental and vision coverage*
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
TeleHealth options
401k plan with company match*
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long‑Term Disability coverage (STD/LTD)
STD LTD Buy‑ups available
Acc ქვეყ/hospital Indemnity coverage
Legal/ID Theft Assistance
PTO (or sick and vacation time), floating=
#J-18808-Ljbffr
Account Manager - Houston As an Account Manager, you will be the face of our brand within your territory—cultivating strong customer partnerships, uncovering growth opportunities, and driving adoption of our industry‑leading hearing technology. You’ll work closely with cross‑functional partners to deliver an exceptional customer experience, accelerate business growth, and help arbeit ensure more people enjoy the delight of hearing. This role requires a proactive, customer‑focused sales professional who excels at building trust, understanding customer needs, and driving solutions that support long‑term success.
Responsibilities
Drive sales growth across the territory through regular customer visits, new‑business development, and strategic territory planning
Promote, demonstrate, and train customers on products, fittings, and software to ensure clinical confidence and product adoption
Build and maintain strong consultative relationships with customers while providing tailored product and business solutions
Collaborate closely with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to align on growth priorities
Onboard new accounts effectively, including needs analysis, training, and establishing long‑term success plans
Ensure accurate documentation of customer interactions in CRM systems voland full compliance with internal processes and regulatory requirements
Consistently achieve sales targets, activity goals, and funnel progression metrics while representing the brand at regional and national events
Qualifications • Bachelor’s degree required; Master’s or AuD preferred
• Knowledge of hearing‑instrument technology and clinical practices, with experience assisting patients independently
• Strong consultative selling, communication, and presentation skills with the ability to influence and build lasting relationships
• Proficiency with CRM systems and Microsoft Office; comfortable with digital tools and data‑driven planning
• Highly accountable, action‑oriented, competitive, and resilient with a strong drive for results
• Demonstrated curiosity, adaptability, and willingness to learn complex products and solutions
•২৪ experience in hearing healthcare, medical devices, or fitting Phonak technology (preferred but not required)
• A minimum of 200 Mb/sec download and 10 Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Don’t meet all the criteria? If you’re willing to go all‑in and learn we’d love to hear from you!
Medical, dental and vision coverage*
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
TeleHealth options
401k plan with company match*
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long‑Term Disability coverage (STD/LTD)
STD LTD Buy‑ups available
Acc ქვეყ/hospital Indemnity coverage
Legal/ID Theft Assistance
PTO (or sick and vacation time), floating=
#J-18808-Ljbffr