NYU Langone Health System
Office Assistant - Cardiovascular Medical Associates - Garden City
NYU Langone Health System, East Garden Mobile Home Village, Kansas, United States
NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary: We have an exciting opportunity to join our team as a Office Assistant - Cardiovascular Medical Associates - Garden City. In this role, the successful candidate is responsible for providing basic front-desk support for clinical intake operations and may be responsible for pre-authorizations and certifications with the exception of surgical procedures.
Job Responsibilities:
Performs other duties as assigned.
Provides reception assistance (e.g., greets patients, answers calls, directs requests for assistance to the proper individual). Screens telephone callers in a pleasant and professional manner, takes messages or directs callers to the appropriate person or area. Schedules routine appointments and follow‑ups for visits and procedures that do not require pre‑authorization. Refers all inquiries regarding pre‑authorizations/certifications to the appropriate person. Responsible for collecting and completing any patient‑related documents. Assists patient in enrolling in Patient Secure if necessary. Responsible for daily confirmation of patient appointments with appropriate notations in system. Maintains schedule to ensure no gaps in scheduling system.
Responsible for patient check‑in and check‑out. Gathers all patient demographic data and materials from patients or their representatives. Obtains insurance information (ID card, member group numbers, etc.), verifies insurance eligibility electronically, takes their picture, and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collects and asks patients to sign patient‑related documents including HIPAA, MSPQ, ABN, etc. Follows up with patients and/or their representatives, physician offices, etc. to gather missing data and materials to complete the intake process, or refers to more senior staff.
Responsible for collecting co‑pays and any other balances owed to the institution. Scans all necessary documents (insurance cards, lab requisitions, etc.) into the intake system. Monitors intake work queue for timely completion.
May be responsible for pre‑authorizations and certifications with the exception of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre‑certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information.
Assists patients who have questions regarding insurance coverage. Refers patients who need counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions/concerns, questions regarding insurance or pay‑or restrictions, making payment, multi‑plan determinations, any and all issues/questions/concerns relating to financial matters) to the appropriate business office contact.
Maintains cooperative and professional relationships with physicians, nurses, and office and clinical staff. Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately, and according to instructions.
Answers patient questions to ensure understanding and satisfaction, or refers them to more senior staff. Maintains confidentiality on matters to which they are privileged.
Maintains and receives files for the area. Keeps files organized and up‑to‑date to facilitate retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for the area section. Distributes materials according to content of communications and departmental procedures. Logs materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destinations based on pertinent Medical Center procedures. Maintains copies for files. Fax documents in accordance with departmental procedures. Maintains supplies and cleanliness of space, restocking as needed. Notifies supervisor of any supply shortages.
May assist, provide guidance, and/or train staff on completing intake‑related duties.
Minimum Qualifications: To qualify you must have a high school diploma or equivalent. Excellent organizational, interpersonal, verbal, and written communication skills; strong customer service skills; ability to complete multiple tasks efficiently and thrive in a team‑work environment. Knowledge of Microsoft Office, database, and internet applications. Light, accurate keyboarding skills.
Preferred Qualifications: 6 months physician practice office experience. Knowledge of medical terminology. Knowledge of EPIC Ambulatory.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time‑off program and employee resource groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
Know Your Rights: Workplace discrimination is illegal.
NYU Langone Hospital-Long Island provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,164.99 - $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
#J-18808-Ljbffr
Position Summary: We have an exciting opportunity to join our team as a Office Assistant - Cardiovascular Medical Associates - Garden City. In this role, the successful candidate is responsible for providing basic front-desk support for clinical intake operations and may be responsible for pre-authorizations and certifications with the exception of surgical procedures.
Job Responsibilities:
Performs other duties as assigned.
Provides reception assistance (e.g., greets patients, answers calls, directs requests for assistance to the proper individual). Screens telephone callers in a pleasant and professional manner, takes messages or directs callers to the appropriate person or area. Schedules routine appointments and follow‑ups for visits and procedures that do not require pre‑authorization. Refers all inquiries regarding pre‑authorizations/certifications to the appropriate person. Responsible for collecting and completing any patient‑related documents. Assists patient in enrolling in Patient Secure if necessary. Responsible for daily confirmation of patient appointments with appropriate notations in system. Maintains schedule to ensure no gaps in scheduling system.
Responsible for patient check‑in and check‑out. Gathers all patient demographic data and materials from patients or their representatives. Obtains insurance information (ID card, member group numbers, etc.), verifies insurance eligibility electronically, takes their picture, and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collects and asks patients to sign patient‑related documents including HIPAA, MSPQ, ABN, etc. Follows up with patients and/or their representatives, physician offices, etc. to gather missing data and materials to complete the intake process, or refers to more senior staff.
Responsible for collecting co‑pays and any other balances owed to the institution. Scans all necessary documents (insurance cards, lab requisitions, etc.) into the intake system. Monitors intake work queue for timely completion.
May be responsible for pre‑authorizations and certifications with the exception of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre‑certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information.
Assists patients who have questions regarding insurance coverage. Refers patients who need counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions/concerns, questions regarding insurance or pay‑or restrictions, making payment, multi‑plan determinations, any and all issues/questions/concerns relating to financial matters) to the appropriate business office contact.
Maintains cooperative and professional relationships with physicians, nurses, and office and clinical staff. Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately, and according to instructions.
Answers patient questions to ensure understanding and satisfaction, or refers them to more senior staff. Maintains confidentiality on matters to which they are privileged.
Maintains and receives files for the area. Keeps files organized and up‑to‑date to facilitate retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for the area section. Distributes materials according to content of communications and departmental procedures. Logs materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destinations based on pertinent Medical Center procedures. Maintains copies for files. Fax documents in accordance with departmental procedures. Maintains supplies and cleanliness of space, restocking as needed. Notifies supervisor of any supply shortages.
May assist, provide guidance, and/or train staff on completing intake‑related duties.
Minimum Qualifications: To qualify you must have a high school diploma or equivalent. Excellent organizational, interpersonal, verbal, and written communication skills; strong customer service skills; ability to complete multiple tasks efficiently and thrive in a team‑work environment. Knowledge of Microsoft Office, database, and internet applications. Light, accurate keyboarding skills.
Preferred Qualifications: 6 months physician practice office experience. Knowledge of medical terminology. Knowledge of EPIC Ambulatory.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time‑off program and employee resource groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
Know Your Rights: Workplace discrimination is illegal.
NYU Langone Hospital-Long Island provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,164.99 - $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
#J-18808-Ljbffr