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Apex Systems

Technical Support Tech - Technical Support Tech I

Apex Systems, New Albany, Ohio, United States, 43054

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Technical Support Tech I – New Albany, OH Job #: 3010955

Pay Range:

$14.00/hr – $24.00/hr

Duration:

6 months

Schedule:

12‑hour shifts, 3 days/4 days alternating weeks, back‑half days from Wednesday or Thursday through Saturday. Shifts may be adjusted for business needs, including flexing hours, extending up to 12 hours, potential night shifts, and other changes as required. Schedule modifications will be communicated in advance when possible.

Responsibilities Maintain the hardware infrastructure of the latest cloud computing server technologies. Quickly and accurately resolve issues with server and network hardware through root cause analysis. Perform command‑line diagnostics and troubleshoot hardware and network devices.

Qualifications • 1+ year of computer hardware experience. • 1+ year of computer networking experience. • 1+“

Ee 1 year of Linux operating systems experiencenae nted99 ╌ • Technical aptitude and strong communication skills across varying technical knowledge levels. Good situational awareness,வர்கள் analytical and problem‑solving ability.

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries IT Services and IT Consulting

EEO Employer Apex Systems is an equal‑opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age counts x sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories consistent with applicable law.

Apex Benefits Overview Medical, dental, vision, life insurance; optional HSA, ESPP, 401(k) with company match after 12 months. SupportLinc Employee Assistance Program with up to eight free counseling sessions, corporate discount savings program, and other discounts. Professional development includes on‑demand training, certification prep, and library of technical and leadership courses. Dedicated customer service team and career coach provide benefits support.

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