Lone Star National Bank
Nolana - 2nd Floor - McAllen, TX 78504 Overview Position Type: Full Time
The Marketing Department Assistant is a dynamic professional who is a highly motivated self-starter with a positive attitude and a strong work ethic. This individual excels in delivering exceptional internal customer service and is responsible for providing comprehensive administrative support to the Marketing Director and the department team. This role encompasses various duties and special projects, including participation in after-hours and weekend events as needed.
ESSENTIAL DUTIES
Provides general administrative support to the Marketing Department by serving as the front office receptionist, greeting and screening visitors, and directing guests to the appropriate departments.
Receive and distribute regular and interoffice mail, manage shipping of mail, collateral, and materials to the RGV and San Antonio regions as needed.
Answer general phone calls and place orders for office/cleaning supplies to support smooth daily operations.
Review and manage internal and external sponsorship requests to ensure they align with the bank’s principles, strategic objectives, and community engagement goals and ensure all required forms are accurately completed and properly submitted.
Prepare, organize and deliver sponsorship packets while maintaining a detailed tracking spreadsheet to communicate final decisions.
Identify opportunities to enhance the bank’s visibility by directing approved sponsored events to the Community Outreach coordinators.
Manage communication to employees regarding sponsored events, ensuring clear and timely invite messaging.
Manage RSVP tracking, seating assignments, and ticket distribution to maximize attendance and engagement.
Coordinate with event organizers to secure designated tables and ensure seamless experience for employees and guests.
Serve as the primary point of contact for all local Chambers of Commerce, ensuring that membership requests and chamber-related opportunities go through the bank’s sponsorship review process.
Manage incoming requests by verifying required documentation, submitting items for committee evaluation, and communicating approvals or denials to the appropriate requestors.
Coordinate with other departments to process checks or credit card payments and arrange check pickups when needed.
Serve as the note taker for the Marketing Committee, responsible for capturing key discussion points and action items during meetings.
Participates in job specific training and other various Bank training programs, as necessary.
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy.
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations.
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML.
Performs other related duties as required and assigned.
Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
A self-starting team player who possesses a Bachelor’s degree in Marketing, Business or related discipline.
Must have a minimum of two years previous experience in Marketing (four years prior experience in Marketing or Public Relations at a large financial institution with multiple locations and markets is preferred).
PC literacy and knowledge of spreadsheet and word processing software.
Flexibility, professionalism, ability to work in a fast-paced environment and perform a variety of tasks with numerous interruptions.
Attention to detail and a high degree of mental concentration as well as the ability to multi-task and meet deadlines.
Strong organizational, interpersonal and communications skills, both written and verbal.
Current driver’s license and possess a reliable vehicle to visit LSNB RGV and SA bank locations or attend bank sponsored events as scheduled.
Must be able to work a flexible work schedule Monday through Fridays with occasional weekends or evening hours as needed, including all Rio Grande Valley Viper home games as scheduled from November-April on various dates throughout the basketball season.
Must be capable of lifting up to 30 lbs. in order to carry boxes, banners, promotional items and displays.
Position requires the ability to sit for extended periods in front of a personal computer, which may cause visual eye strain.
Bilingual in English and Spanish is desired.
Proficiency with Microsoft Office, social media platforms, and office management systems.
Detail‑oriented with experience in event coordination and basic design.
ORGANIZATION
This position reports to the Marketing Director
This position does not oversee other positions.
TRAINING REQUIREMENTS All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank-sponsored activities, civic, charitable and community events and to be active in the communities we serve.
Equal Opportunity Statement LSNB is an Equal Opportunity/Affirmative Action Employer
and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
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ESSENTIAL DUTIES
Provides general administrative support to the Marketing Department by serving as the front office receptionist, greeting and screening visitors, and directing guests to the appropriate departments.
Receive and distribute regular and interoffice mail, manage shipping of mail, collateral, and materials to the RGV and San Antonio regions as needed.
Answer general phone calls and place orders for office/cleaning supplies to support smooth daily operations.
Review and manage internal and external sponsorship requests to ensure they align with the bank’s principles, strategic objectives, and community engagement goals and ensure all required forms are accurately completed and properly submitted.
Prepare, organize and deliver sponsorship packets while maintaining a detailed tracking spreadsheet to communicate final decisions.
Identify opportunities to enhance the bank’s visibility by directing approved sponsored events to the Community Outreach coordinators.
Manage communication to employees regarding sponsored events, ensuring clear and timely invite messaging.
Manage RSVP tracking, seating assignments, and ticket distribution to maximize attendance and engagement.
Coordinate with event organizers to secure designated tables and ensure seamless experience for employees and guests.
Serve as the primary point of contact for all local Chambers of Commerce, ensuring that membership requests and chamber-related opportunities go through the bank’s sponsorship review process.
Manage incoming requests by verifying required documentation, submitting items for committee evaluation, and communicating approvals or denials to the appropriate requestors.
Coordinate with other departments to process checks or credit card payments and arrange check pickups when needed.
Serve as the note taker for the Marketing Committee, responsible for capturing key discussion points and action items during meetings.
Participates in job specific training and other various Bank training programs, as necessary.
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy.
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations.
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML.
Performs other related duties as required and assigned.
Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
A self-starting team player who possesses a Bachelor’s degree in Marketing, Business or related discipline.
Must have a minimum of two years previous experience in Marketing (four years prior experience in Marketing or Public Relations at a large financial institution with multiple locations and markets is preferred).
PC literacy and knowledge of spreadsheet and word processing software.
Flexibility, professionalism, ability to work in a fast-paced environment and perform a variety of tasks with numerous interruptions.
Attention to detail and a high degree of mental concentration as well as the ability to multi-task and meet deadlines.
Strong organizational, interpersonal and communications skills, both written and verbal.
Current driver’s license and possess a reliable vehicle to visit LSNB RGV and SA bank locations or attend bank sponsored events as scheduled.
Must be able to work a flexible work schedule Monday through Fridays with occasional weekends or evening hours as needed, including all Rio Grande Valley Viper home games as scheduled from November-April on various dates throughout the basketball season.
Must be capable of lifting up to 30 lbs. in order to carry boxes, banners, promotional items and displays.
Position requires the ability to sit for extended periods in front of a personal computer, which may cause visual eye strain.
Bilingual in English and Spanish is desired.
Proficiency with Microsoft Office, social media platforms, and office management systems.
Detail‑oriented with experience in event coordination and basic design.
ORGANIZATION
This position reports to the Marketing Director
This position does not oversee other positions.
TRAINING REQUIREMENTS All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank-sponsored activities, civic, charitable and community events and to be active in the communities we serve.
Equal Opportunity Statement LSNB is an Equal Opportunity/Affirmative Action Employer
and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
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