Optum
Associate Clinical Administrative Coordinator
Apply for the Associate Clinical Administrative Coordinator role at Optum.
Location 50 Union St., Ellsworth, ME 04605
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they needyria to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
Primary Responsibilities
Completes scanning, deficiency analysis, vital statistics, and release of information functions adhering to HIPAA, State & Federal statutes on release of information, and Joint Commission / CMS requirements for chart completion
Always safeguard patient’s protected health information
Must be able to go to the nursing units to pick up charts
Pack charts in boxes or bags for scanning
Analyze charts to ensure documentation completion and assign missing items to practitioners according to hospital policies and procedures
Complete weekly reporting of deficiencies according to hospital policies and procedures
Complete monthly audit on hospital charts on the nursing units to ensure documentation completion according to hospital policies / procedures, and regulatory bodies standards (Joint Commission, CMS, HFAP)
Answer incoming calls for the Release of Information call center
Abstract required information in the Cerner and the ROI application
Maintain established quality & productivity benchmarks
Log requests pertaining to continuing care and patient / authorized representative requests
Maintains and exhibits current knowledge of profession and completes required continuing education
Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and / or protocol when involved or observed
May perform other duties upon request
Required Qualifications
High School Diploma/GED (or higher)
1+ years of healthcare customer service experience analyzing and solving customer problems
Intermediate level of proficiency with Microsoft Word and Microsoft Excel (ability to create, edit, save, and send documents and spreadsheets)
Ability to work onsite at 50 Union St., Ellsworth, ME 04605
Init elligibility to work flexible shift schedules during normal business hours of 8:00 AM - 4:30 PM from Monday - Friday. It may be necessary, given business need, to work occasional weekends
Full Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Must be 18 years of age OR older
Preferred Qualifications
Experience with working within the health care industry and with health care insurance
Experience in working with Medicare and / OR Medicaid Services
Experience of working in a metric-driven work environment
Call center experience
A clerical or administrative support background
generated Knowledge of ICD-9 and CPT codes
Pay and Benefits Pay is based on several factors, including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution пенсион (all benefits are subject to eligibility requirements). We comply with all minimum wage laws as applicable.
Equal Employment Opportunity At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Location 50 Union St., Ellsworth, ME 04605
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they needyria to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
Primary Responsibilities
Completes scanning, deficiency analysis, vital statistics, and release of information functions adhering to HIPAA, State & Federal statutes on release of information, and Joint Commission / CMS requirements for chart completion
Always safeguard patient’s protected health information
Must be able to go to the nursing units to pick up charts
Pack charts in boxes or bags for scanning
Analyze charts to ensure documentation completion and assign missing items to practitioners according to hospital policies and procedures
Complete weekly reporting of deficiencies according to hospital policies and procedures
Complete monthly audit on hospital charts on the nursing units to ensure documentation completion according to hospital policies / procedures, and regulatory bodies standards (Joint Commission, CMS, HFAP)
Answer incoming calls for the Release of Information call center
Abstract required information in the Cerner and the ROI application
Maintain established quality & productivity benchmarks
Log requests pertaining to continuing care and patient / authorized representative requests
Maintains and exhibits current knowledge of profession and completes required continuing education
Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and / or protocol when involved or observed
May perform other duties upon request
Required Qualifications
High School Diploma/GED (or higher)
1+ years of healthcare customer service experience analyzing and solving customer problems
Intermediate level of proficiency with Microsoft Word and Microsoft Excel (ability to create, edit, save, and send documents and spreadsheets)
Ability to work onsite at 50 Union St., Ellsworth, ME 04605
Init elligibility to work flexible shift schedules during normal business hours of 8:00 AM - 4:30 PM from Monday - Friday. It may be necessary, given business need, to work occasional weekends
Full Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Must be 18 years of age OR older
Preferred Qualifications
Experience with working within the health care industry and with health care insurance
Experience in working with Medicare and / OR Medicaid Services
Experience of working in a metric-driven work environment
Call center experience
A clerical or administrative support background
generated Knowledge of ICD-9 and CPT codes
Pay and Benefits Pay is based on several factors, including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution пенсион (all benefits are subject to eligibility requirements). We comply with all minimum wage laws as applicable.
Equal Employment Opportunity At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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