Vitalant
Join to apply for the
Donor Relations Specialist
role at
Vitalant
Brief Description Vitalant is seeking a
Donor Relations Specialist
dedicated to making a positive difference. If you are customer‑focused and impact‑inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.
Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life‑saving mission by sitting at the front desk of one of our local donation centres, providing education on various blood and blood‑product donation procedures. You will greet donors, ensure donor comfort, address pre‑donation questions, and schedule their next blood donations.
What To Expect Schedule:
Tuesday & Wednesday 12pm‑8pm; Thursday 9:30am‑5:30pm; Friday & Saturday 6:30am‑3:30pm
Benefits
Medical, dental, and vision insurance
401K + bate 5% company match
Tuition assistance up to $5k per year
Free basic life and AD&D insurance
Free short‑and‑long‑term disability insurance
Paid time off
Employee Resource Groups
Recognition and perks
As a Donor Relations Specialist, You’ll Get To
Assist donor services staff by addressing donor questions and monitoring donor wait times.
Retain current donors by scheduling their next donation appointment.
Educate donors on additional collection techniques to optimize donation opportunities.
Administer customer service and marketing survey to donors.
Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.
Requirements
High School Diploma or GED required
One year of customer service experience required
About Us Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. with a safe blood supply, specialised laboratory services, transfusion medicine expertise and world‑renowned research. We have a network of 115 donation centres across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Disabled/Veterans Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please see: Careers@vitalant.org to let us know the nature of your request.
For more EEO information about applicant rights click here
Job Posting Disclaimer Please note: Vitalant does not currently hire individuals who reside in the following states — Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Hospitals and Health Care
#J-18808-Ljbffr
Donor Relations Specialist
role at
Vitalant
Brief Description Vitalant is seeking a
Donor Relations Specialist
dedicated to making a positive difference. If you are customer‑focused and impact‑inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.
Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life‑saving mission by sitting at the front desk of one of our local donation centres, providing education on various blood and blood‑product donation procedures. You will greet donors, ensure donor comfort, address pre‑donation questions, and schedule their next blood donations.
What To Expect Schedule:
Tuesday & Wednesday 12pm‑8pm; Thursday 9:30am‑5:30pm; Friday & Saturday 6:30am‑3:30pm
Benefits
Medical, dental, and vision insurance
401K + bate 5% company match
Tuition assistance up to $5k per year
Free basic life and AD&D insurance
Free short‑and‑long‑term disability insurance
Paid time off
Employee Resource Groups
Recognition and perks
As a Donor Relations Specialist, You’ll Get To
Assist donor services staff by addressing donor questions and monitoring donor wait times.
Retain current donors by scheduling their next donation appointment.
Educate donors on additional collection techniques to optimize donation opportunities.
Administer customer service and marketing survey to donors.
Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.
Requirements
High School Diploma or GED required
One year of customer service experience required
About Us Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. with a safe blood supply, specialised laboratory services, transfusion medicine expertise and world‑renowned research. We have a network of 115 donation centres across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Disabled/Veterans Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please see: Careers@vitalant.org to let us know the nature of your request.
For more EEO information about applicant rights click here
Job Posting Disclaimer Please note: Vitalant does not currently hire individuals who reside in the following states — Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Hospitals and Health Care
#J-18808-Ljbffr