Estes Forwarding Worldwide
Analyst, ERP Process and Systems
Estes Forwarding Worldwide, Richmond, Virginia, United States, 23214
Overview
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities
The Analyst, ERP ProcessandSystemsreportsdirectly tothe Manager, Enterprise Business Systems andis responsible forinvestigating, troubleshooting, gathering information, communicating, training, and resolving enterprise business system related inquiries as needed to meet the expectations set forth by the Business Systems Ecosystem. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Gather and compile data from various operating systems sources, ensuring accuracy and completeness. Conduct research to support projectsandgather information on relevant ERP topics to helpidentifyresolutions to business problems. Collaborate with business end users, analysts, and other stakeholders to understand data requirements to ensure projects meet business needs. Complete data cleansing and transformation as needed. Prepare and create clear, concise reports and presentations for leadership. Collect requirements, perform gap analysis, andevaluate againstbusiness needs. Create test plans, test cases, and test scripts to ensure quality of IT solutions. Conduct thorough user acceptance testing and solution implementation to production environments. Complete andmaintainbusiness requirements documents, functional design documentation complete with specifications. Develop detailed system design documents to include data models, process flows, wireframes to aid in the development process. Work closely with IT development teams to ensure that IT solutions align with business requirements and are delivered on time and within budget. Analyze existing business processes and workflows toidentifyareas for improvements, optimization, and automation. Conduct new hire training and new feature release support to end users. Drive accountability in continuous process improvement in daily activities; continuously strive to streamlineBusiness Centralprocesses to become more efficient and productive and to decrease the amount of time spent oninvoice processes. Support and promote company core values. Regular attendance isrequired. Comply withcompany C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Proficiencyin data analysis and visualization tools – Power Bi, Excel, Tableau. Strong knowledge of programming languages like SQL or Python. Proficient in Microsoftofficeproducts– Word, PowerPoint, Excel, SharePoint. Proficiencyin MicrosoftDynamics 365 or Business Central Enterprise Resource Planningisrequired. Familiarity with general accounting principles, standards, and practices that translatetotechnical finance language, protocols, processes is required. Strong attention to detail orientation with greatanalytical skills. Strong interpersonal,writtenand verbal communication skills. Effective organizational and prioritization skills for managing multiple tasksacross multiple projects. Ability to work cross functionally with individuals and teams from differentdepartments atdifferent levelsof the organization. Ability to makesoundindependent decisions and work with little supervision. Ability to read and interpret general business documents, technical specifications, data flow diagrams, process documentations, technicalschematics. Ability towriteroutine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW prides itself on the quality of itsemployeesand as such, candidates who receive a job offer willbe requiredto successfully pass a drug screen and a background check. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of aBachelor’sdegree(or equivalent)in finance or business administrationrequired.Experience working inFreightForwarding or Transportation industry desired.Certifications in SQLpreferred.However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table.Intermittently sitting,standing,walkingor stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
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Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities
The Analyst, ERP ProcessandSystemsreportsdirectly tothe Manager, Enterprise Business Systems andis responsible forinvestigating, troubleshooting, gathering information, communicating, training, and resolving enterprise business system related inquiries as needed to meet the expectations set forth by the Business Systems Ecosystem. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Gather and compile data from various operating systems sources, ensuring accuracy and completeness. Conduct research to support projectsandgather information on relevant ERP topics to helpidentifyresolutions to business problems. Collaborate with business end users, analysts, and other stakeholders to understand data requirements to ensure projects meet business needs. Complete data cleansing and transformation as needed. Prepare and create clear, concise reports and presentations for leadership. Collect requirements, perform gap analysis, andevaluate againstbusiness needs. Create test plans, test cases, and test scripts to ensure quality of IT solutions. Conduct thorough user acceptance testing and solution implementation to production environments. Complete andmaintainbusiness requirements documents, functional design documentation complete with specifications. Develop detailed system design documents to include data models, process flows, wireframes to aid in the development process. Work closely with IT development teams to ensure that IT solutions align with business requirements and are delivered on time and within budget. Analyze existing business processes and workflows toidentifyareas for improvements, optimization, and automation. Conduct new hire training and new feature release support to end users. Drive accountability in continuous process improvement in daily activities; continuously strive to streamlineBusiness Centralprocesses to become more efficient and productive and to decrease the amount of time spent oninvoice processes. Support and promote company core values. Regular attendance isrequired. Comply withcompany C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Proficiencyin data analysis and visualization tools – Power Bi, Excel, Tableau. Strong knowledge of programming languages like SQL or Python. Proficient in Microsoftofficeproducts– Word, PowerPoint, Excel, SharePoint. Proficiencyin MicrosoftDynamics 365 or Business Central Enterprise Resource Planningisrequired. Familiarity with general accounting principles, standards, and practices that translatetotechnical finance language, protocols, processes is required. Strong attention to detail orientation with greatanalytical skills. Strong interpersonal,writtenand verbal communication skills. Effective organizational and prioritization skills for managing multiple tasksacross multiple projects. Ability to work cross functionally with individuals and teams from differentdepartments atdifferent levelsof the organization. Ability to makesoundindependent decisions and work with little supervision. Ability to read and interpret general business documents, technical specifications, data flow diagrams, process documentations, technicalschematics. Ability towriteroutine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW prides itself on the quality of itsemployeesand as such, candidates who receive a job offer willbe requiredto successfully pass a drug screen and a background check. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of aBachelor’sdegree(or equivalent)in finance or business administrationrequired.Experience working inFreightForwarding or Transportation industry desired.Certifications in SQLpreferred.However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table.Intermittently sitting,standing,walkingor stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
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