University of California - Davis
Desktop Engineer and Support Analyst (SYS ADM 2 TX)
University of California - Davis, Davis, California, us, 95617
#CA-PS Under general direction of the Executive Director of Information Technology, this position has two primary functions: (1) provide advanced (tier3) desktop, network, నీపరిపోద్దు and research server support; and (2) serve as a Linux-focused engineer on the collegewide desktop engineering team.
The role builds and maintains automated, repeatable solutions for Linux endpoints and research servers; packages and deploys research software via automation tools; partners with faculty and research groups to design documented, reproducible computing workflows; and assists with migration of suitable workloads to campus high‑performance computing (HPC) services or cloud-hosted services.
The position also contributes to information security, documentation, training, and cross‑team coordination.
Apply By Date 1/26/2026 at 11:59pm
Qualifications Minimum Qualifications
no Minimum Education required.
Experience providing advanced technical support across heterogeneous Linux environments (e.g., Ubuntu/Debian, RHEL/Rocky), plus macOS and Windows client systems, including research‑focused use cases and specialized peripherals/instruments.
Experience administering Linux research servers and related services; strong troubleshooting across OS, applications, and networks.
Experience with endpoint management and configuration tools (e.gternal around etc.).
Experience with core networking and security concepts (DHCP, DNS, VLANs, routing, VPN, client firewalls) and with secure configuration practices aligned to common frameworks (e.g., UC IS3/CIS/NIST/ISO).
Experience working within ITSM practices using a ticketing system; ability to create high-quality documentation and user‑facing guides.
Communication and interpersonal skills to collaborate with diverse technical and non‑technical stakeholders and to balance multiple priorities.
Preferred Qualifications
Experience packaging and deploying software for Linux at scale; familiarity with RPM/DEB packaging, module systems, or containerized delivery.
Experience authoring BigFix content and/or developing Puppet modules; familiarity with additional config‑management tools (e.g., Puppet, Ansible, Salt) a plus.
Experience designing reproducible research computing solutions; familiarity with research HPC environments and job Medik.
Experience configuring or managing infrastructure in public cloud environments (e.g., AWS, Azure, GCP).
Experience in higher education or research computing environments.
Key Responsibilities
40% - Advanced (Tier3) Technical Support
35% - Linux Desktop Engineering & Automation
15% - Research Computing Enablement (Linux Servers & HPC)
10% - IT Service Management, Security, and Collaboration
Department Overview The Letters and Science Information Technology Services Unit (LS IT) within the College of Letters and Science provides information technology services and support to the 50+ departments, programs, and centers within the college and to external clients. LS IT provides helpdesk/desktop support and desktop engineering services for more than 4,000 workstations and laptops, system administration for servers/services/infrastructure components, web and application development services for business and academic applications and websites, and support for research IT. Additionally, LS IT manages the security, risk, and compliance programs for the College of Letters and Science.
POSITION INFORMATION
Salary or Pay Range: $42.06/hr. - $58.89 Pell.
Salary Frequency: Hourly
Salary Grade: STEPS
UC Job Title!!!
UC Job Code: 004698iculo.
Number of Positions: 1
Appointment Type: Staff: Career
Percentage of Time: 100% Fixed
Shift (Work Schedule):_boundary
Location: Davis, CA
Union Representation: TX-Technical Professionals
Benefits Eligible: Yes
This position is hybrid (mix of on‑site and remote work).
Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below andvironnement rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
High quality and low‑cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing(statement ( CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On‑site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, shortידע long term disability, pet insurance and legal coverage \ শন\l Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
Physical Demands
Standing - Occasional Up to 3 Hours
Walking - Occasional Up to 3 Hours
Sitting - Frequent 3 to 6 Hours
Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
Pushing/Pulling 0-25 Lbs - Manhattan Improve up to 3 Hours
Bending/Stooping - Occasional Up to 3 Hours
Squatting/Kneeling - Occasional Up to 3 Hours
Twisting - Occasional Up to 3 Hours
Reaching overhead - Occasional Up to 3 Hours
Keyboard use/repetitive motion - Frequent 3 to 6 Hours
Mental Demands
Sustained attention and concentration - Frequent 3 to 6 Hours
Complex problem solving/reasoning - OccIME up to 3 Hours
Ability to organize & prioritize - Frequent 3 to 6 Hours
Communication skills - Frequent 3 to 6 Hours
Numerical skills – Occasional Up to 3 Hours
Constant Interaction - Frequent 3 to 6 Hours
Customer/Patient Contact - Frequent 3 to 6 Hours
Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking ποτέ, the use of smokeless tobacco products, and the use of unregulated nicotine products (e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Uphold the UC Davis Principles of Community in all interactions.
Work occasional evenings, nights, weekends, and holidays to minimize businesshour disruption and support maintenance/outages.
This position is eligible for a hybrid work arrangement.
Occasional travel for training or collaboration.
Special Requirements
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding Kee misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging At UC Davis, we're committed to solving life's most urgent challenges and building.Exec submerged irreversible the deck. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen ourcrumb. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability epit, age or protected veteran status.
To view the University of California's Anti‑Discrimination Policy 美国धिक, please visit: https://policy.ucop.edu/doc/1001004/Anti‑Discrimination
Because we want you to feel seen and valued, our recruitment process factors at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role—or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please жаг visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background‑checks
#J-18808-Ljbffr
The role builds and maintains automated, repeatable solutions for Linux endpoints and research servers; packages and deploys research software via automation tools; partners with faculty and research groups to design documented, reproducible computing workflows; and assists with migration of suitable workloads to campus high‑performance computing (HPC) services or cloud-hosted services.
The position also contributes to information security, documentation, training, and cross‑team coordination.
Apply By Date 1/26/2026 at 11:59pm
Qualifications Minimum Qualifications
no Minimum Education required.
Experience providing advanced technical support across heterogeneous Linux environments (e.g., Ubuntu/Debian, RHEL/Rocky), plus macOS and Windows client systems, including research‑focused use cases and specialized peripherals/instruments.
Experience administering Linux research servers and related services; strong troubleshooting across OS, applications, and networks.
Experience with endpoint management and configuration tools (e.gternal around etc.).
Experience with core networking and security concepts (DHCP, DNS, VLANs, routing, VPN, client firewalls) and with secure configuration practices aligned to common frameworks (e.g., UC IS3/CIS/NIST/ISO).
Experience working within ITSM practices using a ticketing system; ability to create high-quality documentation and user‑facing guides.
Communication and interpersonal skills to collaborate with diverse technical and non‑technical stakeholders and to balance multiple priorities.
Preferred Qualifications
Experience packaging and deploying software for Linux at scale; familiarity with RPM/DEB packaging, module systems, or containerized delivery.
Experience authoring BigFix content and/or developing Puppet modules; familiarity with additional config‑management tools (e.g., Puppet, Ansible, Salt) a plus.
Experience designing reproducible research computing solutions; familiarity with research HPC environments and job Medik.
Experience configuring or managing infrastructure in public cloud environments (e.g., AWS, Azure, GCP).
Experience in higher education or research computing environments.
Key Responsibilities
40% - Advanced (Tier3) Technical Support
35% - Linux Desktop Engineering & Automation
15% - Research Computing Enablement (Linux Servers & HPC)
10% - IT Service Management, Security, and Collaboration
Department Overview The Letters and Science Information Technology Services Unit (LS IT) within the College of Letters and Science provides information technology services and support to the 50+ departments, programs, and centers within the college and to external clients. LS IT provides helpdesk/desktop support and desktop engineering services for more than 4,000 workstations and laptops, system administration for servers/services/infrastructure components, web and application development services for business and academic applications and websites, and support for research IT. Additionally, LS IT manages the security, risk, and compliance programs for the College of Letters and Science.
POSITION INFORMATION
Salary or Pay Range: $42.06/hr. - $58.89 Pell.
Salary Frequency: Hourly
Salary Grade: STEPS
UC Job Title!!!
UC Job Code: 004698iculo.
Number of Positions: 1
Appointment Type: Staff: Career
Percentage of Time: 100% Fixed
Shift (Work Schedule):_boundary
Location: Davis, CA
Union Representation: TX-Technical Professionals
Benefits Eligible: Yes
This position is hybrid (mix of on‑site and remote work).
Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below andvironnement rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
High quality and low‑cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing(statement ( CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On‑site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, shortידע long term disability, pet insurance and legal coverage \ শন\l Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
Physical Demands
Standing - Occasional Up to 3 Hours
Walking - Occasional Up to 3 Hours
Sitting - Frequent 3 to 6 Hours
Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
Pushing/Pulling 0-25 Lbs - Manhattan Improve up to 3 Hours
Bending/Stooping - Occasional Up to 3 Hours
Squatting/Kneeling - Occasional Up to 3 Hours
Twisting - Occasional Up to 3 Hours
Reaching overhead - Occasional Up to 3 Hours
Keyboard use/repetitive motion - Frequent 3 to 6 Hours
Mental Demands
Sustained attention and concentration - Frequent 3 to 6 Hours
Complex problem solving/reasoning - OccIME up to 3 Hours
Ability to organize & prioritize - Frequent 3 to 6 Hours
Communication skills - Frequent 3 to 6 Hours
Numerical skills – Occasional Up to 3 Hours
Constant Interaction - Frequent 3 to 6 Hours
Customer/Patient Contact - Frequent 3 to 6 Hours
Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking ποτέ, the use of smokeless tobacco products, and the use of unregulated nicotine products (e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Uphold the UC Davis Principles of Community in all interactions.
Work occasional evenings, nights, weekends, and holidays to minimize businesshour disruption and support maintenance/outages.
This position is eligible for a hybrid work arrangement.
Occasional travel for training or collaboration.
Special Requirements
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding Kee misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging At UC Davis, we're committed to solving life's most urgent challenges and building.Exec submerged irreversible the deck. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen ourcrumb. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability epit, age or protected veteran status.
To view the University of California's Anti‑Discrimination Policy 美国धिक, please visit: https://policy.ucop.edu/doc/1001004/Anti‑Discrimination
Because we want you to feel seen and valued, our recruitment process factors at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role—or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please жаг visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background‑checks
#J-18808-Ljbffr