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Remote VA is hiring: Amazon Specialist in New York

Remote VA, New York, NY, USA


Job Title: Amazon Account Manager
Remote | Full-Time | 10:00 AM - 6:00 PM EST (Monday - Friday)

We are looking for an experienced Amazon Virtual Assistant to manage the day-to-day operations of our Amazon Seller Central account. This role focuses on account health, listings, customer support, and growth-related initiatives.

Responsibilities
Content Creation for New Listings

Create optimized titles, bullet points, descriptions, and backend search terms

Assist with A+ Content structure and copy

Ensure all content complies with Amazon policies

Listing Optimization

Optimize listings for SEO and conversion

Improve titles, bullets, and imagery based on performance data

Analyze sessions, conversion rates, and keyword performance

Listing Management

Monitor listings for unauthorized edits, suppressions, or missing content

Update titles, bullet points, descriptions, and backend keywords

Upload and manage A+ Content and Brand Store updates

Coupons & Promotions

Create and manage coupons, deals, and promotions

Monitor performance and report results

Coordinate promotions with internal campaigns

Creator Connections

Manage Amazon Creator / Influencer connections

Reach out to creators for product collaborations

Track creator content, performance, and approvals

Case Management

Open, manage, and follow up on Seller Central cases

Resolve listing issues, suppressed ASINs, policy warnings, and Brand Registry cases

Maintain a case log and ensure timely resolution

Customer Support

Respond to buyer messages

Handle returns, refunds, and A-to-Z claims

Monitor negative feedback and request removal when eligible

Account Health Overview

Monitor Account Health Dashboard daily

Track policy violations, performance metrics, and suppression risks

Proactively flag and

escalate

issues that may impact account standing

Required Qualifications

Proven experience managing Amazon Seller Central accounts

Strong knowledge of Amazon policies and best practices

Experience with listings, cases, account health, and customer support

Excellent written English and communication skills

Highly organized and detail-oriented

Preferred (Nice to Have)

Basic understanding of Amazon PPC (not required but a plus)

Benefits & Compensation

Weekly Pay

Work From Home

Negotiable rate, depending on the experience

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